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About Cal Water

• Company Information
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• Infrastructure Updates
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  • Supplier Outreach
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  • Calendar of Events
  • Supplier FAQ
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  • Payment Information
• Investing in California’s Future
• State Map

Districts

• District Information
  • Antelope Valley
  • Bakersfield
  • Bayshore
  • Bear Gulch
  • Chico
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  • East Los Angeles
  • Kern River Valley
  • King City
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  • Marysville
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  • Rancho Dominguez
  • Redwood Valley
  • Salinas
  • Selma
  • Stockton
  • Tesoro Viejo
  • Travis
  • Visalia
  • Westlake
  • Willows
• Find My District
• City, Community, and Water System List
• District Phone Numbers
• Flat to Meter programs
  • Bakersfield

Customer Care

• Your Account
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• Emergency Preparedness
• Emergency Relief for Customers Affected by Natural Disasters
• Office Closure Dates
• Switch to Paperless Billing
• Customer Assistance: We’re Here to Help

Conservation

• Conservation
• Water Conservation Reports
• Rebates
• Smart Landscape Tune-Up Program
• Conservation Kits
• Smart Irrigation Controller Installation Program
• H₂O Challenge
• Look for Leaks
  • Look for Leaks: Indoors
  • Look for Leaks: Outdoors
• Important Drought and Water Conservation Information for Cal Water Customers
  • Emergency Water Use Regulations
• Report Leaks and Waste
• Other Conservation Resources
• Low-Water and Drought-Resistant Plants
• Be Water-wise AND Fire-wise
• Urban Water Management Plans
  • 2010 Urban Water Management Plans
  • 2015 Urban Water Management Plans
  • 2020 Urban Water Management Plans

Water Quality

• Water Quality
• Water Quality Reports
• Potential Contaminants
• Contaminants in Detail
  • Chromium-6
  • Fluoride
  • Lead
    • General Information
    • Lead and Copper Sampling Program
    • Testing for Lead in Schools’ Drinking Water
  • PFOS/PFOA
    • General PFOS/PFOA information
    • Cal Water’s Leadership on PFAS
  • Pharmaceuticals
  • 1,2,3-Trichloropropane
• Water Treatment and Disinfection
• Water Quality Testing Labs
• Protecting the Water Supply
• Backflow Prevention
  • Approved Backflow Prevention Assemblies
  • Backflow Tester Meeting Schedule

Community

• Customer Assistance Program (CAP)
• Reliability Runs Deep
• In the Community
  • In Your Community: Oroville
• Community Giving
• Sustainability Reporting
• College Scholarship Program
  • Meet Our 2022 Scholarship Recipients

Rates

• Rates and Tariffs
• Advice Letters
  • Advice Letter Filing Mailing Lists
• Infrastructure Improvement Plans
  • 2021 Infrastructure Improvement Plan
  • 2018 Infrastructure Improvement Plan
  • 2015 Infrastructure Improvement Plan
  • 2012 Infrastructure Improvement Plan
    • 2012 General Rate Case Rebuttal
    • Cal Water Rebuttal Testimony
• Operating Rules
• Preliminary Statements
• Disconnection of Water Service Data (SB998)
• Other Regulatory
  • 2021 Cost of Capital Application
  • Tribal Land Transfer Policy
  • Motion to Adopt 2018 GRC Settlement Agreement
  • 2017 Cost of Capital Application
  • Application to Serve Travis Air Force as Regulated Service Area

Help

• Customer Care FAQs
• Conservation FAQs
• Water Quality FAQs
• Rates FAQs
• Online Account Maintenance FAQs
• Protecting Yourself Against Utility Scams
• Video Library
  • Water Conservation
  • Quality
  • How-to
  • Fire Safety
  • Reliability
  • Other Videos
• Contact Us

Policies

• Accessibility Statement
• How We Use and Protect Customer Information
• Terms of Use
• California Consumer Privacy Act (CCPA) Requests