Latest News

Cal Water Donates More Than $42,000 to Salvation Army

LAKE ISABELLA, Calif. — California Water Service (Cal Water) presented a check for $42,795 to the Salvation Army today to provide relief to families affected by the Erskine Fire. Funds were raised quickly and donated by Cal Water employees, shareholders, and business partners. “The Erskine Fire devastated families and cost them their homes,” said Chris…

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Cal Water Enhances Water System Reliability to Southern Bakersfield

Customers in the southern portion of Cal Water’s Bakersfield District now have improved water pressure and water supply reliability, following the utility’s installation of nearly a half-mile of a large transmission water main. The new main is critical to ensure that the local water system can meet increasing demand from new housing developments. The new…

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Palos Verdes Estates Do-Not-Drink Advisory Canceled

Cal Water has canceled its do-not-drink advisory for the 200 customers in a portion of its Palos Verdes water system, and it is safe for them to resume normal water use. The company had issued the precautionary advisory after a small storage tank serving a portion of the system was found to be compromised on…

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Precautionary Do-Not-Drink Advisory Issued After Tank Compromised

Cal Water is advising customers in a portion of its Palos Verdes water system to not drink the water temporarily. The company issued the precautionary advisory after a small storage tank serving a portion of the system was found to be compromised late Monday afternoon. Cal Water is working with the State Water Resources Control…

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Operational Changes Reduce Disinfection Byproduct Levels in Portion of Kernville System

Fifty Kernville customers impacted by water system issue Operational changes made in Cal Water’s Kernville water system have begun to successfully decrease levels of haloacetic acids (HAA5) in water serving a small portion of the Kernville system. Cal Water has been working with the State Water Resources Control Board’s Division of Drinking Water (DDW) to…

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Cal Water Improvement Projects to Benefit Wildlife, Environment

Projects Coordinated with State as Part of Main Leak Settlement Cal Water announced today that it is embarking on two major projects to improve water system reliability and enhance the environment. The projects are part of a settlement with the San Francisco Bay Area Regional Water Quality Control Board (the Board) and California Department of…

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Cal Water Named Business of the Year by Salinas, Calif.

Cal Water was named Business of the Year by the City of Salinas for the water utility’s dedication and involvement to the local community. The award was presented recently by Salinas Mayor Joe Gunter and Assemblymember Luis Alejo at the annual Los Olivios-Riker Home Owners Association (LORNA) neighborhood fair. “This award represents so much more…

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California Water Service Begins Main Replacement Project in Woodside and Portola Valley

Water system reliability and water quality improvements are underway for Cal Water customers in Woodside and portions of Portola Valley as new water mains are placed into service. Cal Water will also install four fire hydrants to increase firefighting capabilities. More than 3,000 feet of 12-inch ductile iron and 8-in PVC pipe will be installed…

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Cal Water Celebrates Customers’ Water-Saving Efforts at Customer Appreciation Day In Chico, Donates $1,000 To Local Charity At Event

CHICO, Calif.— A $1,000 donation and more than two barrels full of canned goods were presented to the Esplanade House on Saturday, July 9, as part of California Water Service’s (Cal Water) Customer Appreciation Day event at the Chico Elks Lodge. Approximately 750 local residents who had saved at least the original State-mandated water-use reduction…

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Cal Water Completes Major Infrastructure Improvement Projects in Chico District, Announces More To Come

CHICO, Calif. — Chico residents can rest easier knowing their water supply is more reliable than ever, thanks to critical infrastructure improvement projects that will provide an emergency supply for fire protection and increase water resources, just in time to meet higher summer usage demands. California Water Service (Cal Water) has completed the installation of…

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California Water Service to Maintain and Operate West Basin Municipal Water District’s Recycled Water Distribution System through 2021

Cal Water today announced that it will continue to operate and maintain the West Basin Municipal Water District (West Basin) recycled water distribution system through 2021. “We are so pleased that the West Basin board voted unanimously to extend our operations and maintenance agreement. Our team works hard to provide quality, service, and value, and…

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Cal Water Bottled Water Distribution Centers To Remain Open Through Holiday Weekend

Bottled Water Only a Part of Effort to Support Community in Wake of Erskine Fire Residents impacted by the Erskine Fire will be able to continue to pick up bottled water at no charge if they need it from the Cal Water Customer Center and two mobile distribution stations through the July 4th weekend. Cal…

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Boil Water Advisory Canceled for California Water Service Customers Impacted by Erskine Fire

Cal Water Will Keep Bottled Water Distribution Centers Open Cal Water and the State Water Resources Control Board’s Division of Drinking Water (DDW) have cancelled the precautionary boil water advisory for customers in Cal Water’s Squirrel Mountain, South Lake, Mountain Mesa, and Onyx water systems. Test results have confirmed that water quality was not impacted…

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California Water Service Group Named a Top Workplace in Bay Area for Fifth Consecutive Year

For the fifth year in a row, California Water Service Group (NYSE: CWT) has been named one of the Top Workplaces in the Bay Area by the Bay Area News Group. The 2016 honor was given to the company based on input provided by local employees of its largest subsidiary, California Water Service (Cal Water).…

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Precautionary Boil Water Advisory Issued for Portions of Kern River Valley Impacted by Fire and Resulting Power and Water Pressure Loss

California Water Service Asks All Customers to Conserve Water During Fire Emergency Cal Water and the State Water Resources Control Board’s Division of Drinking Water (DDW) have issued a precautionary boil water advisory for customers in our Squirrel Mountain, South Lake, and Mountain Mesa water systems. These customers are advised to use boiled tap water…

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Water-Use Reduction Requirements Eased for Service Areas

Utility Sets Conservation Targets Until State Updates Conservation Standards in 2017 Cal Water today announced interim water-use reduction requirements for all of its service areas, effective until the State Water Resources Control Board (State Board) issues its framework for permanent conservation standards in early 2017. This follows a recent decision by the State Board to…

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May 2016 Conservation Progress Update

Below are reductions achieved in each Cal Water system in May, compared with the same month in 2013. As water use tends to be higher as summer approaches, please remember that Cal Water offers a number of conservation programs to help our customers save more water. We thank our customers who have been diligent in…

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Cal Water Celebrates Customers’ Water-Saving Efforts at Customer Appreciation Day in Willows

Approximately 150 local residents who had saved at least the original State-mandated water-use reduction of 28 percent during this drought attended Cal Water’s Customer Appreciation Day event at Willows Memorial Hall on Wednesday, May 25. Customers who had stayed within their water budgets cumulatively from June 2015 through February 2016 were invited to engage in…

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California Water Service to Begin Main Replacement Project for Salinas Customers

Cal Water has started a water system improvement project in Salinas, with the installation of approximately 2,700 feet of water main to improve water supply reliability and water quality for local customers and Salinas Valley Memorial Hospital. A new hydrant and four replacement fire hydrants will also be installed. The new eight-inch main is being…

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California Water Service Likely to Ease Water-Use Reduction Requirements in Some Communities

New Targets Due to State Water Resources Control Board in June Cal Water today announced that it will likely ease water-use reduction requirements in the wake of a decision by the State Water Resources Control Board (State Board) to allow water suppliers to set their own conservation targets based upon local water supply conditions. “We…

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California Water Service Ranks Highest in the West in J.D. Power Residential Water Customer Satisfaction Study

Cal Water has been ranked highest in overall customer satisfaction among water utilities in the western United States, according to J.D. Power’s 2016 Water Utility Residential Customer Satisfaction StudySM. The utility also achieved the highest score in the region for communications. The results, announced by J.D. Power today, were based on responses in March 2016…

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Cal Water Celebrates Customers’ Water-Saving Efforts at Customer Appreciation Day in Stockton Donates $1,000 to Local Charity at Event

Approximately 750 local residents who had saved at least the original State-mandated water-use reduction of 20 percent during this drought attended Cal Water’s Customer Appreciation Day event at the Stockton Civic Auditorium on Saturday, May 14. Customers who had stayed within their water budgets cumulatively from June 2015 through February 2016 were invited to engage…

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April 2016 Conservation Progress Update

Below are reductions achieved in each Cal Water system in April, compared with the same month in 2013. As water use tends to increase as spring returns, please remember that Cal Water offers a number of conservation programs to help our customers save more water. We thank our customers who have been diligent in reducing…

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Cal Water To Host Public Meeting To Discuss Outlook Of Water Supply

Cal Water will host an Urban Water Management Plan meeting on Tuesday, May 10, 2016, to educate its Bakersfield District customers on the future of the local water supply. The meeting will be held at 5:30 p.m. at the Cal Water Customer Center (3725 South H Street, Bakersfield, CA 93304). Representatives from Cal Water will…

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California Water Service Begins Main Replacement Project in East Torrance

Cal Water will start a water system improvement project in Torrance on Monday, April 25, with the installation of more than 1,500 feet of water main to improve fire flow, water supply reliability, and water quality for local customers. The original six -inch transite main, installed more than 50 years ago, will be replaced with…

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California Water Service Group Opens 2016 Scholarship Cycle

California Water Service Group is now accepting applications from eligible students seeking higher education for the company’s 2016 scholarship cycle. In total, $60,000 in college scholarships will be awarded for the 2016-2017 school year, with two top scholarship prizes of $10,000 each. Scholarship recipients will be determined by academic achievement, community service, and financial need.…

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March 2016 Conservation Progress Update

The State Water Resources Control Board has extended water use reduction requirements through October 2016; however, the reduction target has been lowered in some communities as noted below. Below are reductions achieved in each Cal Water system in March. As water use tends to increase as spring returns, please remember that Cal Water offers a…

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Portola Pipeline San Andreas Fault Crossing

While installing 2 miles of transmission main for the consolidation of Pump Stations 8 and 13 in Bear Gulch, another major milestone was achieved with the crossing of the San Andreas Fault in two locations. The combination of articulating ball joints and expanding or contracting teleflex couplings will sustain up to 15 feet of ground…

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Downtown Elementary (Bakersfield, Calif.) Sixth-Grade Students Named Grand-Prize Winners of 2016 Cal Water H2O Challenge

Students master interactive educational experience developed in collaboration with North American Association for Environmental Education Sixth-grade students and their teacher at Downtown Elementary School in Bakersfield, Calif., who designed and conducted an experiment to test the impact of greywater on lawns versus freshwater, today were named the 2016 grand-prize winners of the Cal Water H2O…

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Cal Water Lowers Water-Use Reduction Requirements, Implements Surcharge Courtesy Tier For Customer Water Budgets

To recognize efforts made by Cal Water customers working diligently to reduce water use, Cal Water has lowered its drought requirements for customers in many of the communities it serves. The move comes in response to modifications recently made by the State Water Resources Control Board (State) for some communities’ water-use reduction requirements. Effective with…

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Cal Water Completes Main Replacement Project in King City

Cal Water has completed the replacement of more than 486 feet of aging water mains, addition of 13 new water services, and installation of one new fire hydrant in central King City to improve water supply reliability and strengthen fire-fighting capabilities for the local community. The original four-inch cast-iron main, which was installed more than…

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California Water Service Receives Patent for Tank Overflow Dechlorination

Cal Water announced today that the U.S. Patent and Trademark Office has approved the company’s first patent (US #9272928), for a device that helps protect the environment by preventing overflows of chlorinated water that is potentially harmful to fish and wildlife. Before a “tank overflow dechlorinating assembly and method” technology was created, chlorinated water from…

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February 2016 Conservation Progress Update

The State Water Resources Control Board has extended water use reduction requirements through October 2016. Below are reductions achieved in each Cal Water system in February. While it’s more challenging to reduce water use in the winter months when less non-essential use occurs, Cal Water offers a number of conservation programs to help our customers…

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January 2016 Conservation Progress Update

As you know, the State Water Resources Control Board has set water use reduction requirements for each water system. The State began monitoring in June 2015, and the reduction must be achieved by February 2016. We thank our customers for your diligence in reducing your use, and we encourage you to keep up your conservation…

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Water System and Fire Safety Improvements Completed for Marysville Residents

Cal Water has completed the replacement of more than 1,400 feet of aging water mains and installation of four fire hydrants on Divver Street and portions of 14th Street, 11th Street, and Sampson Street in Marysville to improve water supply reliability and strengthen fire-fighting capabilities for the local community. The original mains, which varied between…

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Cal Water gives customers tour of its Bakersfield water system

Cal Water opened up the doors to its Northeast Treatment Plant for a water system tour on Feb. 13 to educate attendees on the process the utility takes to provide high-quality water to customers every time they turn on the tap. Cal Water extended the invitation to all customers in its Bakersfield District, and more…

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Cal Water gives customers tour of its Visalia water system

Cal Water took almost 50 customers on a tour of its Visalia water system on Feb. 13 to educate them on the process the utility takes to provide high-quality water to customers every time they turn on the tap. Cal Water extended the invitation to all customers in its Visalia District, and almost 50 people…

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Important information about lead in drinking water

You may have heard recent news stories about lead contamination in Flint, Michigan’s drinking water and wonder about the safety of your own water system. Cal Water takes numerous steps to ensure the safety of your water. We: Rigorously monitor water quality. Maintain and upgrade our systems to ensure that water circulate properly. Test the…

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State of California Extends Drought Mandates; California Water Service Extends Water Budgets

Cal Water announced that it will continue using water budgets and banking following the decision on Tuesday, Feb. 2, by the State Water Resources Control Board (State) to extend mandatory water-use restrictions and reductions. Cal Water customers will continue to receive individualized water budgets on their bills. Customers can also view upcoming water budgets and…

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State Water Board Extends Current Mandatory Drought Regulations

On February 2, 2016, the State Water Resources Control Board (State) voted to extend current mandatory water-use reductions and restrictions through October 2016. After the April 1 snowpack assessment and evaluation of water supply conditions, the State will decide whether to modify these regulations. Until the State modifies these regulations, customers’ individualized water budgets and…

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Cal Water Holds Ribbon-Cutting Ceremony To Celebrate Completion Of Las Lomas Chromium-6 Treatment Plant

Cal Water held a ribbon-cutting ceremony to commemorate the completion of the final chromium-6 (Cr-6) treatment plant for the Las Lomas system in its Salinas District yesterday. The event served as an opportunity for customers to learn how this plant provides them with water that meets the new water quality standard for the constituent. Attendees…

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December 2015 Conservation Progress Update

As you know, the State Water Resources Control Board has set water use reduction requirements for each water system. The State began monitoring in June, and the reduction must be achieved by February 2016. We thank our customers for your diligence in reducing your use, and we encourage you to keep up your conservation efforts.…

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Dixon Well Replacement Project: Updated 1/13/2016

Update In October 2015, Cal Water began a water well replacement project at our station located at 785 South Porter Road in Dixon to increase the water supply available to the city of Dixon. The first phase of the project, which included demolishing the existing, small well building and sealing the existing well with concrete,…

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California Water Service Group Contributes More Than $600,000 to Local Charitable Organizations in 2015

Committed to supporting local communities and improving the quality of life in the areas it serves, California Water Service Group (Group) donated more than $600,000 in 2015 to charitable organizations in its California, Washington, Hawaii, and New Mexico service areas. The 2015 donations exceeded the prior year’s corporate giving by more than $50,000, making the…

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City of Visalia’s Latest Comments Raise More Questions Than They Answer

Today, the City of Visalia released a statement regarding its plans to consider attempting a government takeover of Visalia’s local water system using eminent domain. In that statement, the City says that “the Council has agreed that it will not review the appraisal or consider acquiring the system at this time.” However, the City’s “delay”…

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State Proposes Framework for Extended Emergency Conservation Regulation

On December 21, the State Water Resources Control Board released its proposed regulatory framework for extended emergency conservation regulations, should they last beyond February 2016, which would include adjustments for climate, population growth, and alternative water supplies in a water system’s service area. With our customer-first approach to the drought in mind, we are currently…

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Cal Water Disappointed in City of Visalia Decision to Move Forward with Appraisal, Expresses Continuing Willingness to Collaborate with the City

Cal Water expressed disappointment today in the City of Visalia’s decision to move forward with an appraisal of Cal Water’s private property, the first step in a government takeover, as announced in its most recent press release. “We requested that the City withdraw its notice of appraisal, not delay the process. The City’s announcement that…

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Visalia Customers Surpass Mandatory Water Conservation Target in November

Cal Water announced today that its customers in Visalia reduced their water use by 33.6% in November 2015 as compared to November 2013, surpassing the State Water Resources Control Board’s mandatory water conservation target of 32%. Cal Water’s residential customers led the effort, having reduced per capita water use by 38.4%. “We know our customers…

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November 2015 Conservation Progress Update

As you know, the State Water Resources Control Board has set water use reduction requirements for each water system. The State began monitoring in June, and the reduction must be achieved by February 2016. We thank our customers for your diligence in reducing your use, and we encourage you to keep up your conservation efforts.…

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Cal Water Holds Ribbon-Cutting Ceremony to Celebrate Completion of Chromium-6 Treatment Plant

DIXON, Calif. — Cal Water held a ribbon-cutting ceremony to commemorate the completion of a chromium-6 (Cr-6) treatment plant in its Dixon District yesterday. Mayor Jack Batchelor and representatives from Senator Lois Wolk, Assemblymembers Bill Dodd and John Garamendi’s offices; Solano County Supervisor John Vasquez, among other local officials, were in attendance. The treatment plant,…

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Cal Water Announces Rollout of Commercial Water-Use Efficiency Evaluation Program

Cal Water announced today that it will begin offering its popular Water-Use Efficiency Evaluation program to commercial, industrial, and institutional (CII) properties as another tool to help customers continue to use water wisely. The Commercial Water-Use Efficiency Evaluation program, which is similar to the company’s Residential Water-Use Efficiency Evaluation, will now be available to all…

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California Water Service Launches Second Annual Classroom Competition on Water Conservation

Cal Water H2O Challenge, in collaboration with the North American Association for Environmental Education, ties into statewide efforts to conserve Following its successful inaugural classroom competition in which California elementary school students designed innovative programs to practice water conservation and heighten awareness about the impact of the state’s historic drought, Cal Water today launched its…

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Cal Water Celebrates Customers’ Water-Saving Efforts at Customer Appreciation Day in East Los Angeles; Donates $4,000 to Local Food Bank at Event

Approximately 800 local residents attended Cal Water’s customer appreciation day event at the Quiet Cannon Conference and Event Center in Montebello on Saturday, Nov. 21. Customers who had stayed within their water budgets this summer were invited to engage in interactive water conservation games and activities, learn about water-efficient irrigation, take home water conservation kits…

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California Water Service Land Donation to Provide Housing Recreational Area for 56 Bakersfield Families in Need

Fifty-six low-income families and homeless veterans will soon have access to a recreational area outside of their new affordable housing complex in Bakersfield, after a land donation transfer by local water provider Cal Water to Golden Empire Affordable Housing was completed this week. The former Cal Water well site will serve residents of the recently…

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Governor Extends Executive Order on Drought Regulations

On November 13, Governor Brown gave the State Water Resources Control Board the authority to extend emergency drought regulations through October 2016 if early winter conditions are unfavorable. The governor’s action authorizes the State Board to extend current regulations, which would have expired at the end of February 2016. We continue to monitor drought conditions…

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Cal Water Donates Almost $200,000 to Local Organizations to Brighten Thanksgiving and Holidays for Disadvantaged

As part of its ongoing commitment to improve the quality of life in the communities it serves, Cal Water has partnered with charitable organizations in all of its local service areas to help provide meals and services this holiday season to thousands of families in need. Through its Operation Gobble program, Cal Water is donating…

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Bear Gulch Construction Update: Jack and Bore Complete

In just under three weeks, Preston Pipelines was able to complete the Jack and Bore in Portola Road to install 30″ casing and 22″ CL&C pipe beneath the Sausal Creek culverts. The project included excavating and shoring of boring and receiving pit, each 18 feet deep. Land discharge application was used due to the groundwater…

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October 2015 Conservation Progress Update

As you know, the State Water Resources Control Board has set water use reduction requirements for each water system. The State began monitoring in June, and the reduction must be achieved by February 2016. We thank our customers for your diligence in reducing your use, and we encourage you to keep up your conservation efforts.…

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$500 Bill Credits Distributed to 10 Visalia Customers in Water-Use Reduction Drawing

Cal Water has awarded $500 bill credits to 10 Visalia-area customers to be applied to their water utility account, as part of the company’s recent water-use reduction promotion and just one of its ongoing efforts to encourage customers to use water wisely. The names were selected in a random drawing from eligible customers who reduced…

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Cal Water Completes Main Replacement Project In Dixon

Cal Water has completed the replacement of 900 feet of aging water mains on East Walnut Street from South Second Street to South Fifth Street to improve water supply reliability to the east Dixon community. The original two- and four-inch cast-iron mains, which were installed in 1929 and 1947 respectively, were replaced with six-inch PVC…

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Cal Water Lifts Emergency Conservation Request in Leona Valley Ahead of Schedule

California Water Service (Cal Water) has lifted its emergency water conservation request for Leona Valley customers that stemmed from storm damage to the California Aqueduct in mid-October. The aqueduct provides the majority of the water for the Leona Valley through local wholesaler, the Antelope Valley – East Kern Water Agency (AVEK). AVEK’s connection to the…

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California Water Service Begins Main Replacement Project in Redondo Beach

Cal Water will start a water system improvement project in North Redondo Beach on Monday, Nov. 9, with the installation of 2,263 feet of water main to improve fire flow, water supply reliability, and water quality for local customers. The original four -inch cast-iron main, installed 70 years ago, will be replaced with eight-inch PVC…

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Cal Water Launches Monthly Drawing Program to Reward Customers Meeting Water Budgets This Fall and Winter

In appreciation of its customers’ efforts to reduce their water use during this historic drought and help meet State-mandated water use reductions, Cal Water today launched a three-month rewards program that will recognize 25 customers in each service area each month who stay within their water budgets during that billing cycle. For the December 2015,…

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Water Conservation Critical for Leona Valley Customers

Attention Leona Valley Customers: As you may know, Cal Water receives the majority of the water we provide to you from the Antelope Valley – East Kern Water Agency (AVEK). Last week’s storm damaged part of the California Aqueduct, which supplies water to AVEK. To make emergency repairs to the aqueduct, the state Department of…

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Cal Water to Begin Main Installation Project in San Mateo County

Cal Water announced today that it will begin the first phase of an infrastructure improvement project in the towns of Portola Valley and Woodside with the installation of approximately two miles of water main. The project, which starts Monday, will increase water system reliability for customers in the company’s Bear Gulch District. New 16-inch and…

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September 2015 Conservation Progress Update

As you know, the State Water Resources Control Board has set water use reduction requirements for each water system. The State began monitoring in June, and the reduction must be achieved by February 2016. We thank our customers for your diligence in reducing your use, and we encourage you to keep up your conservation efforts…

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Cal Water Launching Water Focus Report Program to Aid Customers’ Water-Use Assessments, Conservation

To help customers assess their water use and aid in their conservation efforts during the drought, Cal Water has partnered with Badger Meter to send customers an individualized, monthly Water Focus Report for their properties. The customized Water Focus Report, provided to customers at no charge, will show each customer how his or her average…

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Cal Water and Its Employees Make Donation to Red Cross Fire Relief Fund to Assist Fire Recovery Efforts

Today, Cal Water and its employees donated $11,000 to the American Red Cross Fire Relief Fund after wildfires destroyed and threatened thousands of homes and businesses in northern California. Cal Water employees personally contributed more than $5,000, with the company matching their gift, to help those affected rebuild. Company donations do not come from water…

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August 2015 Conservation Progress Update

As you know, the State Water Resources Control Board has set water use reduction requirements for each water system. The State began monitoring in June, and the reduction must be achieved by February 2016. We thank our customers for your diligence in reducing your use, and we encourage you to keep up your conservation efforts…

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Cal Water Land Donation Transformed Into Housing Amenities for 56 Bakersfield Families In Need

Fifty-six low-income families and homeless veterans will now have access to a recreational area outside their new affordable housing in Bakersfield, thanks to a land donation by Cal Water and partnering organizations. The spear-heading organization, Golden Empire Affordable Housing, recently hosted a ribbon-cutting for the new completed Park 20th complex in central Bakersfield. “At Cal…

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Cal Water Committed to Conservation, Working Together With State Water Board on Alternate Compliance for Water Use Reductions in High-Impact Economic Area

Cal Water announced today that the company has reached an agreement for its Dominguez water system to meet state-mandated water use reductions with the State Water Resources Control Board (Board). The Board has issued an alternate compliance order for Cal Water to meet the state’s requirements in light of major industrial customers’ “process water” requirements…

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Cal Water Awards $60,000 in Scholarships to Students in Its Service Areas

Cal Water announced the award of $60,000 in college scholarships during a ceremony at the California State Capitol today. Two grand-prize recipients, Fariha Hameed from Westlake Village, Calif. and Sophia Leiker from Chico, Calif., were recognized for their outstanding academic achievement and community service. Attending the ceremony were Senators Allen (D-Santa Monica), Pavley (D-Agoura Hills),…

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Cal Water Announces Rollout of Free Toilet Delivery Program

Cal Water, the largest subsidiary of California Water Service Group, announced it will begin offering a High-Efficiency Toilet Delivery Program as another tool to help customers continue to use water wisely. The High-Efficiency Toilet Delivery Program will be available to all residential customers in the company’s regulated service areas throughout California. This program will be…

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Montebello’s watering schedule has changed to two days per week

The City of Montebello has adopted an irrigation ordinance to help achieve state-mandated water use reductions. In order to provide consistency for our customers, California Water Service will enforce the two-day-per-week watering schedule in Montebello, effective immediately. Montebello Revised Watering Schedule July-October November-March April-June Odd Addresses Tuesday and Friday One day TBD TBD Even Addresses…

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Cal Water Provides Outdoor Conservation Lessons to Nearly 200 Local Residents

Cal Water, in partnership with Ewing Irrigation and the University of California Cooperative Extension Tulare Master Gardener Program, hosted a workshop titled “Conservation Gardening and Irrigation Techniques” for a packed auditorium of Visalia-area customers today. The free workshop, held at the College of the Sequoias, focused on the replacement of grass and thirsty plant life…

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Cal Water Employees Visit with Residents in Visalia to Provide Drought and Conservation Education

In light of California’s historic drought and to help achieve mandated water use reductions set by the state, Cal Water representatives went door-to-door on Saturday, Aug. 29, to discuss the drought and water conservation resources with customers in its Visalia service area. Cal Water visited and spoke with 135 customers in Visalia during the afternoon…

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California Water Service to Host Free Conservation Gardening and Irrigation Techniques Workshop

WHAT: California Water Service (Cal Water), in collaboration with the University of California Cooperative Extension Tulare Master Gardener Program and Ewing Irrigation, will host a free landscaping workshop titled “Conservation Gardening and Irrigation Techniques.” WHO: Cal Water customers who reside in the company’s Visalia District area are invited to attend. Reservations are required; customers can…

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Cal Water Awarded $1.3 Million to Promote Conservation and Reduce Greenhouse Gas Emissions

SAN JOSE, Calif. – Today, California Water Service (Cal Water), the largest subsidiary of California Water Service Group (NYSE: CWT), announced it has received nearly $1.3 million from the California Department of Water Resources (DWR) Water-Energy Grant Program to expand water-efficiency programs that reduce greenhouse gas emissions and water and energy use. The grants will…

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July 2015 Conservation Progress Update

As you know, the State Water Resources Control Board has set water use reduction requirements for each water system. The State began monitoring in June, and the reduction must be achieved by February 2016. We thank our customers for your diligence in reducing your use, and we encourage you to keep up your conservation efforts…

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Las Lomas: IMPORTANT Drinking Water Information

Dear Cal Water customer: We recently detected hexavalent chromium at a level slightly higher than the drinking water standard in water produced at one of the wells in our Las Lomas system, Well 305-01. This source was operated from Jan 10, 2015 to June 23, 2015 while hexavalent chromium treatment was being installed at a…

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Cal Water Debuts Water-Use Efficiency Awards, Three Local Residents Recognized

Three Rolling Hills Estates residents received Cal Water’s inaugural Water-Use Efficiency Award at this week’s Rolling Hills Estates City Council meeting. The recipients were selected for making substantial reductions in their January to May 2015 water usage compared to what they used during the same period in 2013. Rolling Hills Estates residents Dominique Adoumie, Judy…

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Cal Water Connects 26 Families to Water Supply after Private Wells Run Dry

Cal Water has completed the installation of 3,000 feet of new water main to provide two neighborhoods in the western part of Visalia with a reliable water supply after their private wells ran dry. Five fire hydrants were also added to increase fire protection capabilities in the surrounding area. Eight-inch PVC water main was installed…

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June 2015 Conservation Progress Update

As you know, the State Water Resources Control Board has set water use reduction requirements for each water system. The State began monitoring in June, and the reduction must be achieved by February 2016. We thank our customers for your diligence in reducing your use, and we encourage you to keep up your conservation efforts…

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Cal Water Signs Water Exchange Agreement with Kern County Water Agency, Secures Future for Two Crucial Water Treatment Plants

California Water Service (Cal Water) announced today that it has reached a mutually beneficial agreement with Improvement District No. 4 (ID4) of the Kern County Water Agency (Agency) to exchange up to 10,000 acre-feet of water, which will enable Cal Water to continue operating two key water treatment plants in order to provide a reliable…

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Bear Gulch Proposed Infrastructure Improvements

Cal Water is proposing to construct infrastructure improvements in the Town of Portola Valley, Town of Woodside, and San Mateo County. The project will consist of the following: Reconstruction of the booster pumping station and associated facilities at our Station 13 property, located at the intersection of Portola Road and Westridge Drive in the Town…

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Cal Water Named a Top Workplace in Bay Area For Fourth Consecutive Year

For the fourth year in a row, Cal Water, the largest subsidiary of California Water Service Group, has been named one of the Top Workplaces in the Bay Area by the Bay Area News Group. The 2015 honor was given to the company based on input provided by the local company employees. Cal Water is…

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Largest Main Project in Salinas District History Completed to Improve Water System Reliability for Customers

Cal Water has completed the installation of more than a mile of water main in Salinas, the largest main project in the district’s 53-year history. The new 24-inch main will distribute newly developed groundwater with better quality than the former source to Salinas customers. The main, which extends 5,700 feet on Dayton Street, Harkins Road,…

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California Water Service’s Drought Response Plan to Become Effective June 1

Cal Water’s Schedule 14.1 filing, which establishes household and business water budgets and associated enforcement measures in order to achieve state-mandated water use reductions necessitated by historic drought conditions, will become effective on June 1, 2015, after a 30-day review by the California Public Utilities Commission. Cal Water is the largest subsidiary of California Water…

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Stockton Billing Transition

Stockton customers will soon receive both a Cal Water bill and a City of Stockton bill. The City of Stockton will begin separate billing for: sewer and stormwater services, and if you’re a customer in the city limits, garbage and recycling services. Beginning in July, Cal Water bills will be for water service only. Visit…

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Cal Water Required to Activate Next Stage of Drought Response Plan and Implement Water Budgets

In order to achieve state-mandated water use reductions necessitated by historic drought conditions, Cal Water has filed its Schedule 14.1 with the California Public Utilities Commission (CPUC). Cal Water’s Schedule 14.1 provides for household and business water budgets and associated enforcement measures to reduce water use in its districts. The filing, which applies to both…

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Cal Water Hosts Ribbon-Cutting Ceremony for Completion of Marysville Water Conservation Demonstration Garden

Cal Water, along with Marysville Mayor Ricky Samayoa and city representatives, celebrated Earth Day today with a ribbon-cutting ceremony for City Hall’s new conservation demonstration garden. The demonstration garden features an array of low-water-use plants, including trees, shrubs, and groundcovers. A sign posted in the garden indicates the names of plants used. This garden is…

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Cal Water Announces Runners-Up in H20 Challenge

Munsey Elementary fifth-grade students take second place in Cal Water H2O Challenge Bakersfield students master interactive educational experience developed in collaboration with the North American Association for Environmental Education One fifth-grade class and its teacher at Munsey Elementary School in Bakersfield, Calif., one of many areas in the state being affected by a record drought,…

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Cal Water Hosts Ribbon-Cutting Ceremony for Completion of Water Conservation Demonstration Garden

Cal Water hosted a ribbon-cutting ceremony to commemorate the completion of its new California-friendly water conservation demonstration garden at its Rancho Dominguez District Customer Center. The dedication took place at 2632 W. 237th Street, Torrance, CA 90505 on Wednesday, April 8, 2015, at 3 p.m. The demonstration garden features an array of low-water-use plants, including…

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State Water Resources Control Board issues draft framework

On April 7, 2015, the State Water Resources Control Board (Board) issued a draft framework for complying with the Governor’s executive order last week to reduce urban, potable water use statewide by 25%. This draft framework is the first step in the process to establish regulations. The Board is basing mandated water use reductions for…

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Fix-a-Leak Week Winner Receives New High-Efficiency Clothes Washer

At the end of Fix-a-Leak Week in March, Cal Water randomly selected a winner in its Facebook promotion among customers statewide who had responded with wise water use habits. Last week, the winner – Sabrina I. of Selma, Calif. – received a new high-efficiency clothes washer from the local Cal Water staff. “We applaud Sabrina…

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Shasta Elementary Fifth-Grade Students Named Grand Prize Winners in Cal Water H2O Challenge

Chico, Calif. students master interactive educational experience developed in collaboration with North American Association for Environmental Education This morning, fifth-grade students and their teachers at Shasta Elementary School in Chico, Calif., one of many areas in the state being affected by a drought now in its fourth year, learned they were named the grand prize…

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Governor’s executive order on conservation

Governor Brown issued an executive order today requiring a statewide mandatory reduction of 25% in potable, urban water use compared to 2013 (by end of February 2016). Cal Water shares the Governor’s concern about the drought and commitment to water conservation. Much of the Governor’s executive order requires the State Water Resources Control Board, Department…

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Governor issues executive order on drought

Governor Brown issued an executive order today requiring a statewide mandatory reduction of 25% in potable, urban water use compared to 2013 (by end of February 2016). Cal Water shares the Governor’s concern about the drought and commitment to water conservation. Much of the Governor’s executive order requires the State Water Resources Control Board, Department…

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Cal Water Improves Water System Reliability for East Los Angeles District

Cal Water has completed the replacement of 1,635 feet of aging water main in the company’s East Los Angeles District. The new main will improve water supply reliability and distribute newly developed local groundwater supplies to Cal Water’s Montebello, Commerce, and East Los Angeles customers. The original 12-inch cast-iron main, installed in the 1920s, was…

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Cal Water Makes Donation to the Food Bank of Monterey County to Assist Fire Recovery Efforts

Today, local water provider Cal Water donated $10,000 to the Food Bank for Monterey County after a fire over the weekend damaged the Food Bank’s facilities in Salinas. “When we heard about the fire and that the Food Bank may not be able to make its normal deliveries because of damage to their vehicles and…

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Food Bank for Monterey County donations

The Food Bank for Monterey County suffered more than $1 million in damages when an arsonist set fire to its refrigerated truck fleet. Cal Water has donated $10,000 to help get the food bank back on its feet and is encouraging customers to join in the effort. Cal Water’s Salinas Customer Center has placed bins…

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California Water Service Begins Main Replacement Project in Carson

Cal Water announced today that it has started an infrastructure improvement project in Carson with the installation of 683 feet of water main to replace aging main serving the area since 1955. The original four-inch concrete main will be replaced with six-inch PVC pipe to increase flow and improve water quality and reliability through the…

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Torrance Main Replacement Project Complete

Cal Water has completed the replacement of 2,688 feet of aging water mains on Gastine Street and Petroleum, Broadwell, and Doble avenues to improve water supply reliability to the east Torrance community. The original 4-inch concrete main, which was installed in 1949, had outlived its useful life and was replaced with six-inch PVC pipe to…

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San Carlos Main Replacement Projects to Improve Local Water System Reliability, Fire Protection

Cal Water has completed the replacement of 1,900 feet of aging water mains on Hillcrest Road in San Carlos, Calif., and the installation of two fire hydrants, to improve water supply reliability and fire protection capabilities to the city of San Carlos. Cal Water crews also recently began a 1,950-foot-long main replacement project on nearby…

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Cal Water to Invest in Project to Provide Recycled Water to New Apple Campus

Cal Water, the largest subsidiary of California Water Service Group, has signed an agreement to partner with the city of Sunnyvale, Santa Clara Valley Water District (SCVWD), and Apple Inc. on a recycled water project that will provide more than 157,000 gallons per day of recycled water to the new Apple 2 Campus in Cupertino.…

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Bayshore Water Main Construction Project – Sunset Drive

Cal Water would like to make you aware of a construction project tentatively scheduled beginning the week of February 09, 2015. The project will replace the existing 4-inch and 6-inch cast iron mains that have been subject to leaks. The work will be done between the hours of 8:00 AM and 5:00 PM. The project…

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Cal Water Completes Three Infrastructure Improvement Projects in Bakersfield

BAKERSFIELD, Calif. — California Water Service Company (Cal Water) has started off the New Year continuing the company’s commitment to providing a high-quality and reliable water supply by completing three infrastructure improvement projects. Today, the company announced that it has completed the installation of a bladder surge tank, a modernized well-site electrical panel, and 1,320…

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Cal Water Secures Grants for Chromium-6 Research and Treatment in Willows

In July, the State of California set the nation’s first ever limit on the maximum amount of chromium-6 allowed in drinking water at 0.010 parts per million. Since that regulation became effective, Cal Water, the largest subsidiary of California Water Service Group, has aggressively pursued options to reduce the expected rate impact to customers to…

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Cal Water Hosts Ribbon-Cutting Ceremony for Completion of Water Conservation Demonstration Garden

Cal Water hosted a ribbon-cutting ceremony to commemorate the completion of its new California-friendly water conservation demonstration garden at its East Los Angeles District Customer Center. The dedication took place at 2000 South Tubeway, Commerce, CA 90040 on Wednesday, January 14, 2015, at 3 p.m. The demonstration garden features an array of low-water-use plants, including…

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$136,000 Grant to Help Maintain Water Supply in Lucerne

Cal Water, the largest subsidiary of California Water Service Group, announced today that the company has secured a $136,000 grant from the State Water Resources Control Board’s Division of Drinking Water to perform a two-phase improvement project on its intake pump in Clear Lake, the sole water source for Cal Water’s Lucerne area customers. The…

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Los Altos hard water notice

Santa Clara Valley Water District will be shutting down the West Pipeline which will affect our water supply starting January 30, 2015 and ending on February 18, 2015. As a result of this maintenance, you will be receiving groundwater from our wells, which is harder than the water supply you usually receive. Hard water is…

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Cal Water Awards Inaugural College Scholarship Program Awards

Cal Water, the largest subsidiary of California Water Service Group, announced today the recipients of the company’s inaugural scholarship program cycle. Cal Water launched the scholarship program last fall for students in its service areas as part of its commitment to improving the quality of life in the communities it serves. Cal Water awarded scholarships…

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California Water Service Group Contributes More Than $550,000 to Local Charitable Organizations in 2014, Looks to Continue Support In 2015

As part of its commitment to improving the quality of life in the communities it serves, California Water Service Group (Group) ended 2014 with donations of $552,017 made throughout the year to charitable organizations in its California, Washington, Hawaii, and New Mexico service areas. According to Martin A. Kropelnicki, President and CEO, these contributions were…

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Visalia Beginning Main Replacement Project to Ensure Future Reliability to Customers

Cal Water will be starting an infrastructure improvement project in Visalia on Jan. 5, 2015, with the installation of 2,500 feet of water main and four new fire hydrants. The original four- and six-inch concrete main will be replaced with eight-inch PVC pipe and 12-inch ductile iron water main to increase flow and improve water…

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San Carlos Main Replacement Project to Ensure Future Reliability to Customers

Cal Water announced today that it would be starting an infrastructure improvement project in the city of San Carlos on Jan. 5, 2015, with the installation of 1,900 feet of water main. The original four- and six-inch cast-iron main will be replaced with 6-inch ductile iron water main to increase flow and improve water quality…

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California Water Service Company Makes Donation to Salvation Army to Replace Stolen Toys

MARYSVILLE, Calif. — Local water provider California Water Service Company (Cal Water) donated $1,000 in Toys “R” Us gift cards today after clothes and toys for 100 needy families were stolen from the Yuba-Sutter Salvation Army’s distribution center in Marysville. “When we heard that some of our local children would be robbed of their Christmas,…

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Being Safe in Severe Weather

California is anticipating severe weather, including very heavy rain, over the next few days. Residents in northern California are expected to be particularly affected. During the storm, Cal Water’s district offices will remain open during regular business hours; however, our primary concern is for the well-being of our customers. With that in mind, we offer…

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Cal Water Now Accepts MasterCard and Discover

We are pleased to announce Cal Water is now accepting two new payment options, MasterCard and Discover. You now have the added convenience of paying your Cal Water bill with either Visa, MasterCard, or Discover when using our online payment system or automated pay-by-phone line, or visiting your local Cal Water Customer Center. You will…

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Salinas Customers Invited to Team Up with District for Holiday Giving to Those in Need

In the spirit of the season, the Salinas District office has made two charitable giving opportunities available in its lobby. A bin for the Monterey Food Bank is ready to accept your donations of non-perishable food. If you prefer to make a monetary donation, one of the Salvation Army’s famous red kettles is also available.…

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Cal Water Service Group Issues 2013-2014 Corporate Citizenship Report

California Water Service Group today announced that it has released its 2013-2014 Corporate Citizenship Report, which highlights the company’s efforts to enhance the quality of life for its customers, communities, employees, and stockholders, while operating in a way that respects the environment. Titled “Committed to Doing the Right Thing,” the report takes a service that…

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Cal Water Main Replacement Projects to Improve Local Water System Reliability

Cal Water has completed the replacement of 3,174 feet of aging water mains on Fiat, Jay, and 222nd streets to improve water supply reliability to the east Torrance community. Cal Water crews also recently began a 2,688 foot-long main replacement project nearby on Petroleum, Broadwell, and Doble avenues. The original main was undersized and was…

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California Water Service Company Donates $136,750 to Local Organizations to Brighten Holidays for Disadvantaged

As part of its commitment to improve the quality of life in the communities it serves, Cal Water, the largest subsidiary of California Water Service Group, is partnering with charitable organizations in each of its local service areas to help provide meals and services this holiday season to thousands of families in need through its…

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Los Altos Hard Water Notice

The Santa Clara Valley Water District will be shutting down the West Pipeline which will affect our water supply starting December 1, 2014, and ending on December 16, 2014. As a result of this maintenance, you will be receiving groundwater from our wells, which is harder than the water supply you usually receive. Hard water…

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Cal Water Taps Marc Bloom as New Manager Of King City District

Cal Water announced today that Marc Bloom has been named as the new Local Manager of the utility’s King City District. Bloom has been with Cal Water for nine years and has extensive hands-on experience in water distribution, operations, and treatment systems. Bloom was the Acting Local Manager in King City in 2013 and is…

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Cal Water Installs New Zone Interconnection and Pressure Reducing Station on Westlake District

Cal Water announced today that it has completed the installation of a pressure reducing station and connected two zones of the water system together to improve water pressure and reliability for 300 homes in the Hidden Canyon community. The new station improves water pressure by taking higher pressure water from another part of the water…

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Outdoor Watering Restrictions Changing in City of Visalia

Please note that the City of Visalia outdoor watering schedule is changing to accommodate fall and winter weather. In October, residents and businesses may water twice per week, with even addresses on Wednesday and Sunday, and odd addresses on Tuesday and Saturday. In November and December, residents and businesses may water once per week, with…

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Montebello Main Installation to Improve System Reliability, Increase Groundwater Supply

COMMERCE, Calif. — California Water Service Company (Cal Water) has started an infrastructure improvement project with the installation of 5,200 feet of 18” ductile iron water main in the City of Montebello. The new main is being installed on portions of Carob Way, Jacmar Street, Spruce Street, and Beach Street to improve water supply reliability…

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Marysville Employees Work to Make Local Community an Even Better Place to Live

Although the Marysville District staff may be small in numbers (there are only seven employees!), they are big in heart. Whenever there is a need for service in their community, these individuals step up to the plate. Whether participating in Marysville service clubs – like Kiwanis or Rotary – or making donations to important causes,…

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Cal Water Launches Customer Hardship Grant Program

Eligible Customers Can Receive Grants of Up to $200 per Year to Offset Water Bills California Water Service Group’s largest subsidiary, Cal Water, has launched a new grant program to assist customers facing unique hardships. Through the Cal Water Cares Grant Program, eligible customers can receive a grant of up to $200 to assist in…

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Cal Water Converts Last Flat-Rate Customer to Metered Water Service Ahead of Schedule to Encourage Customers to Conserve

Cal Water has installed the last of 10,930 meters, converting all flat-rate water accounts in Chico and Hamilton City to metered accounts well ahead of schedule. State law requires all water providers to convert flat-rate water customers to metered services by 2025, but with support of the California Public Utilities Commission, Cal Water completed the…

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California Water Service Company Awarded Top Conservation Honor from Kern Green

Cal Water received the 2014 Water Efficiency and Conservation Award from Kern Green at the 2014 Green Awards Banquet yesterday. The Water Efficiency and Conservation Award recognizes the achievements of businesses and organizations in reducing water consumption. Cal Water was selected for helping families and businesses reduce their water use by 49,227,000 gallons in Kern County in 2013.…

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Main Replacement Project to Improve Water System Reliability for Ninety Bakersfield Families

Cal Water has completed the replacement of 7,725 feet of aging water mains on Western Drive, Wetherley Drive, and Oakdale Drive in order to improve water supply reliability to the local community. The original 4 and 6-inch steel main, installed sixty years ago, was replaced with 6-inch PVC pipe to increase flow capacity and enhance…

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Cal Water Partners With City Of Marysville to Rejuvenate City’s Parks

Marysville parks, as California Water Service Company (Cal Water) has joined forces with the City of Marysville to replace deteriorating playground bark and reopen four local parks. Marysville Councilman Chris Pedigo and Mayor Ricky Samayoa first alerted Cal Water to the need, and with a donation of up to $12,000 from Cal Water’s shareholders, the…

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The State of the American Water System

Having a safe and reliable water supply is something that California Water Service Company customers can rely on. We work to stay ahead of the curve by maintaining and upgrading our infrastructure before problems arise, and as cost-effectively as possible to keep our customers’ rates in mind. As infrastructure ages and there are increasing reports…

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Cal Water Completes Torrance Main Replacement Project

Cal Water has completed the replacement of 3,927 feet of aging water mains on Anza Avenue, Cadison Street, Flavian Avenue, and Beckworth Avenue to improve water supply reliability to the western Torrance community. The original 4-inch AC main, installed in 1954, was replaced with 6-inch PVC pipe to increase flow capacity and enhance reliability. PVC…

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Cal Water Main Replacement Project to Improve Local Water System Reliability

Cal Water has started an infrastructure improvement project in Redondo Beach with the installation of 3,416 feet of 8” PVC water main on July 14. New main will be installed on Inglewood Avenue, between Robinson Street and Artesia Boulevard, and on Voorhees Avenue, between Perkins an Inglewood Avenue, to improve water supply reliability. Crews will…

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Cal Water Co-sponsors First Greater Bakersfield Conservation Day

Cal Water co-sponsored the first “Greater Bakersfield Conservation Day” in partnership with the Water Association of Kern County, Kern Turf Supply, Inc., Kern Green, Urner’s, Oildale Mutual Water Company, Pacific Gas and Electric Company, EWING, Gardener’s Supply Inc, Kern County Water Agency, and the City of Bakersfield, to increase awareness about using water and energy…

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Cal Water Installs Surge Tank to Improve Water Supply Efficiency in Westlake District

Cal Water announced today that it has completed the installation of a $200,000 bladder surge tank in its North Ranch service area to improve water pressure and reliability for local residents. The new bladder surge tank replaces a hydropneumatic surge tank that was built more than 40 years ago and had developed structural issues, which…

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Cal Water Receives Top Honor from Carson Chamber of Commerce

Cal Water received the 2013-2014 Corporate Leadership Award from the Carson Chamber of Commerce at the Chamber’s Annual Installation & Awards Luncheon. The Corporate Leadership Award honors the achievements of businesses that help promote prosperity and make the local community a better place to live and work. Cal Water was selected due to its commitment to its customers…

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A Long Walk for a Good Cause

Cal Water employee Michelle M. knows what it means to go the extra mile for a good cause. The Assistant Corporate Secretary recently participated in the Avon Walk for Breast Cancer, where she walked 39.3 miles over the course of two days. As a busy mother of two, Michelle wasn’t sure if she was up…

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State Water Resources Control Board approves emergency regulations

In response to the on-going drought, the State Water Resources Control Board (Board) approved emergency regulations on July 15, 2014, to increase water conservation by water utilities and their customers. A list of the Board’s prohibited water uses, plus additional unauthorized water uses, are included in our Rule 14.1, “Water Conservation and Rationing Plan.” Rule…

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California Water Service Company Partners with Local Companies to Host First “Conservation Day”

BAKERSFIELD, Calif. —California Water Service Company (Cal Water) will sponsor the first “Greater Bakersfield Conservation Day” on July 12, 2014, in partnership with the Water Association of Kern County, Kern Turf Supply, Inc., Kern Green, Urner’s, Oildale Mutual Water Company, Pacific Gas and Electric Company, EWING, Kern County Water Agency, and the City of Bakersfield.…

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California State Audit Confirms California Water Service Company Rates Justified, Reasonable

The California State Auditor today released its final report on Cal Water’s rates and operations in its Antelope Valley District. The audit, titled “Antelope Valley Water Rates: Various Factors Contribute to Differences Among Water Utilities” and approved by the Joint Legislative Audit Committee in August 2013, compared Cal Water’s rates and operations with three local…

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Livermore: Water supply source to change temporarily; residents may notice harder water

Cal Water’s purchased water supplier, Zone 7, will be changing its source of supply over the summer from surface water to groundwater, as surface water allocations have been reduced due to the drought. During this time, Zone 7, which provides 75% of Cal Water’s supply to our Livermore customers, will draw from groundwater stored during…

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Cal Water Begins Main Replacement Project to Ensure Future Reliability to Customers

Cal Water has started an infrastructure upgrade project that will replace 1,200 feet of aging water mains on Del Monte Avenue, between El Campo and Del Paso Drives in South San Francisco, to improve water supply reliability to the local area. The original four-inch concrete main, which was installed more than 50 years ago, will…

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California Water Service Company Receives 2014 Best of Willows Award

Cal Water has been named a recipient of the 2014 Best of Willows Award by the Willows Award Program. The annual program honors the achievements and accomplishments of local businesses throughout the Willows area. Cal Water was selected due to its commitment to its customers and the Willows community. Cal Water’s Willows District employees support…

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Livermore District Delivers Excellent Service to Customers and Community

In California Water Service Company’s Livermore District, it’s commitment to its customers and community goes beyond providing high-quality water and excellent customer service; the local team’s dedication to Livermore also means a strong commitment to community service. In the past few weeks the district held a Red Cross blood drive in honor of Kristina Chesterman,…

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Salinas Customer Center Temporary Relocation

Cal Water’s Salinas customer center is temporarily relocating to 238-A Commission Street, next door to our current location, from mid-July through mid-August as we remodel our office to operate more efficiently and reduce wait times for walk-in customers. Office hours will remain the same during this time, and as always, you can also reach us…

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Cal Water District Manager Wins Living Water Award

Congratulations to Visalia District Manager Scott B. for winning the National Association of Water Companies’ (NAWC) Living Water Award for his commitment to quality, service, and community. For the past 27 years, Scott has worked to provide a clean and reliable water supply to Cal Water customers in the Visalia and Selma districts.  Scott has…

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Cal Water Main Replacement Projects to Improve Local Water System Reliability 

Cal Water is completing the replacement of 680 feet of aging water mains on 15th Street, between Pacific Coast Highway and Ocean Drive, to improve water supply reliability to the Hermosa Beach community. Cal Water crews also began a 3,416-foot-long main replacement project in Torrance on Monday. The original four-inch cast-iron main in Hermosa Beach,…

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Kern River Valley office closing early on June 13

The Kern River Valley office will be closing early on Friday, June 13th due to construction. Our Friday hours will be 8 a.m. to noon. We will return to our regular office hours on Monday and apologize for any inconvenience.  

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California Water Service Group Named a Top Workplace in Bay Area For Third Consecutive Year

For the third consecutive year, California Water Service Group (NYSE: CWT) has been named one of the Top Workplaces in the Bay Area by the Bay Area News Group. The 2014 honor, which was announced today, was given based on survey responses from Bay Area employees of Cal Water’s largest subsidiary, California Water Service Company.…

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Boil water advisory cancelled for Visalia District’s Mullen System customers

To: Cal Water Mullen System customers On June 4, 2014, you were advised to use boiled or bottled water for drinking and cooking due to a water outage for a well pump replacement that could have affected water quality. Water quality test results confirm that it is no longer necessary to boil your water. We…

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Cal Water Uses New Tank-Coating Technique in Bakersfield to Improve Longevity, Environmental Impact

BAKERSFIELD, Calif. — California Water Service Company (Cal Water) has completed the coating of a 5-million-gallon water tank in Bakersfield, using a new interior tank coating system designed to increase sustainability and reduce environmental impacts. The Bakersfield tank needed to be recoated because the existing interior coating had started to deteriorate, causing corrosion of the…

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Water Quality Standard for Chromium-6 Finalized; Water Supplies Must Be Tested by December 2014, With Local Treatment Beginning in 2015

California Water Service Company (Cal Water) will need to treat water supplies in its Dixon and Willows districts and the Las Lomas and Oak Hills systems in the Salinas District to meet the nation’s first water quality standard for chromium-6. The California Department of Public Health (CDPH) adopted the new standard of 10 parts per…

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California Water Service District Manager Selected as a National Association of Water Companies’ Living Water Awards Finalist

Congratulations to Scott B., who has been selected as a finalist in this round of the National Association of Water Companies’ Living Water Awards. Scott, who is the Visalia District Manager, was nominated for his commitment to service in his community. The Living Water Awards are awarded to individuals in the water industry whose commitment…

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California Water Service Company Makes Pledge to SJSU’s Charles W. Davidson College of Engineering

SAN JOSE, Calif.  – California Water Service Company (Cal Water) has made a five-year pledge to the Tower Foundation of San Jose State University in support of student and faculty activities and programs of the Charles W. Davidson College of Engineering, according to an announcement issued today. The gift will create the California Water Service…

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California Water Service Company Completes Main Replacement Project to Ensure Future Reliability to Customers

STOCKTON, Calif. — California Water Service Company (Cal Water) has completed the replacement of 1,950 feet of aging water mains on Alpine Avenue, between Grange Avenue and Margaret Avenue, to improve water supply reliability to the local area. The original cast-iron main, installed in the 1950s, was replaced with ductile iron to increase flow capacity…

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Ribbon-Cutting Ceremony Celebrates Completion of East Los Angeles Pumping Station

Cal Water hosted a ribbon-cutting ceremony to commemorate the completion of a newly renovated pump station that will serve customers in the East Los Angeles District. The dedication took place at 718 North Rowan Avenue, Los Angeles, on Wednesday, May 7, 2014, at 5:30 p.m. The pump station, which can move 3 million gallons of…

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Westlake District: Conservation Needed

Attention Westlake District customers. From Thursday, May 8 through Sunday, May 11, water provided to our customers from our purchased water supplier will be reduced as repairs are made to one of its filtration plants. During this time, we ask that you reduce your water use as much as possible, especially outdoors, where water use…

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First Phase of Project to Permanently Supply Water To West Goshen Complete

West Goshen residents now have a permanent supply of safe tap water to use and drink, as Cal Water has completed the first phase of a water mainline extension project that connects the West Goshen community with its Visalia water system. This phase included installing 8,645 feet of 12-inch ductile iron water main from Cal…

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City of Livermore Enacts Water Use Restrictions

Updated 5/15/2014 In response to continuing drought conditions, on May 12 the Livermore City Council enacted a new water conservation ordinance which applies to every resident, including Cal Water customers. The ordinance includes the following water use restrictions: Lawn watering and landscape irrigation is limited to two days per week on an odd-even schedule; properties…

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Los Altos Boil Water Notice Cancelled

On Saturday, April 12, 2014, you were advised to use boiled or bottled water for drinking and cooking due to main break that could have affected water quality. Water quality test results confirm that it is no longer necessary to boil your water. We advised you to take this precautionary measure because protecting your health…

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Los Altos Boil Water Notice

Cal Water and the California Department of Public Health (CDPH) advise customers residing on Seven Acres Lane, West Fremont Road, Miranda Road, Wild Plum Lane, LaLanne Court, Miranda Way, Miranda Court, Carado Court, Estacada Drive, Estacada Way, De Bell Road, and Manuella Road; as well as customers on Pine Lane west of Guadalupe Drive and…

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Bayshore Employee Helps Transform Cancer Survivors into Superheroes

When Customer Service Representative Laura D. became the Committee Survivor Chair of the American Cancer Society’s Relay for Life in her hometown of San Bruno, she knew she wanted to give some of the youngest survivors a day that they would never forget. Instead of planning the typical breakfast, she organized a day of action…

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Main Replacement Project To Improve Local Water System Reliability

Cal Water has completed the replacement of 4,200 feet of aging water mains on Almendral Street, between Selby Lane and El Camino Real, to improve water supply reliability to the Atherton community. Cal Water crews are now beginning a main replacement project on Tuscaloosa Avenue, parallel to the Almendral main installation. The original 6-inch cast-iron…

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Cal Water Furthers Wildlife Conservation Efforts, Looks to Future Solutions

Cal Water has completed construction of the first phase of a fish passage initiative at its Bear Gulch water diversion facility, as part of its wildlife conservation effort. Bear Gulch creek supports runs of steelhead trout, which were previously unable to migrate and spawn due to the industry-standard water pumping system. Cal Water worked in…

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Main Replacement Project to Improve Local Water System Reliability

Cal Water has started an infrastructure upgrade project that will replace 3,800 feet of aging water mains on Beech Street, between 24th and Spruce streets, to improve water supply reliability to the local area. The construction is expected to last for approximately 10 weeks. The construction is not expected to cause any significant traffic issues,…

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Kern River Valley Customer Center Construction to Start April 9

Please pardon our dust as we make improvements to our Customer Center. These improvements will enable us to serve our customers better as we install automatic doors and make our lobby more accessible to all customers. For our customers’ safety, our walk-in hours will temporarily change to 9 a.m. to 12 p.m. and 1 p.m.…

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Visalia District begins water main extension project to West Goshen

West Goshen residents will no longer struggle to have safe water to use and drink, as contractor Vulcan Construction broke ground Wednesday on a water mainline extension project that will connect the West Goshen community with Cal Water’s Visalia water system. Cal Water and its partners, the California Department of Public Health (CDPH) and Self-Help…

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Main Replacement Project to Ensure Future Reliability

Cal Water today completed the replacement of 2,890 feet of aging water mains on Capitol Street, between Central Avenue and Clay Street, to improve water supply reliability to the local area. The original cast-iron main, installed in the 1940s, was replaced with PVC pipe to increase flow and improve water quality and reliability through the…

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New Testing Equipment Will Reduce Laboratory Fees by $100,000 Per Year

This was a big week at Cal Water’s state-certified laboratory, where chemists began conducting water quality tests on a new gas chromatograph/mass spectrometer/mass spectrophotometer system capable of detecting constituents at levels as low as two parts per trillion. The new equipment, which was recently certified by the Environmental Laboratory Accreditation Program, is expected to reduce…

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Willows Main Replacement Project Complete

Cal Water today completed the replacement of 900 feet of aging water mains on Shasta Street, between Ash and Oak streets, to improve water supply reliability to the local area. The original cast-iron main, installed in 1927, was replaced with PVC pipe to increase flow and improve water quality and reliability through the water distribution…

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Well Replacement to Ensure Future Reliability to Customers

Cal Water announced today that it has completed construction of a $1.88 million well in its Oak Hills service area that can produce a half-million gallons of water per day. The new well replaces a well that was built in 1967 and had developed structural issues, which led to lower water production. The new well…

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Cal Water Completes Main Replacement Project

Cal Water completed the replacement of 2,890 feet of aging water mains to improve water supply reliability to the local area. The main was replaced at the Aragon track in San Mateo between El Camino Real and Alameda de Las Pulgas. The replacement was completed today, when the 82 customer services served by this main…

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Cal Water Resuscitates Local Well

California Water Service Company’s Las Lomas Station 305-01 is pumping water again today in the Salinas District after twelve years of inactivity. The company took the well offline after increases in the iron and manganese levels were detected. Typically, iron and manganese are filtered out of the water supply and then discharged through a public…

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Visalia Manager spends wee-hours caring for homeless dogs

At Cal Water, we believe in service in every sense of the word. We not only take providing a high-quality, reliable water service seriously, we are also committed to serving others in our community. Whether through donations, sponsorships, community enrichment activities or through our employees who are encouraged to give back, we are here to…

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Districts are prepared to meet customer demand despite drought emergency

In the wake of Governor Jerry Brown’s proclamation of a drought emergency this morning, Cal Water provided a water supply update today for its 21 service areas throughout the state, indicating that its water systems are prepared to meet customer demand despite continuing dry conditions. According to Cal Water, 2013 was the driest year on…

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Bear Gulch District Constructs New Storage Tank

Cal Water has completed the construction of a 1-million-gallon water storage tank in its Bear Gulch service area to increase water supply reliability for its customers. The $2.2 million steel tank replaced a 100-year-old concrete tank and was designed and constructed of materials that better withstand earthquakes. Due to its age, the former tank’s concrete…

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Redwood Valley District, Armstrong Valley System: Boil water notice cancelled

On Friday, October 18, 2013, you were advised to use boiled or bottled water for drinking and cooking due to two tanks being compromised, which could have affected water quality. Water quality test results confirm that it is no longer necessary to boil your water. We advised you to take this precautionary measure because protecting…

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Salinas: Cal Water asks customers to conserve water

Cal Water is experiencing a water supply emergency. Please help us to avoid interruptions in water service by eliminating all unnecessary water use until further notice. We assure you that we will resolve this water system issue as quickly as possible. Thank you in advance for your cooperation with this urgent conservation request. For additional…

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Chromium-6 MCL Information for Dixon and Willows Customers

On August 22, the California Department of Public Health (DPH) issued a draft standard of 10 parts per billion (ppb) for chromium-6. If this draft standard is adopted, Cal Water will need to install treatment in our Dixon and Willows water systems in order to meet the new standard. Water providers will be required to…

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Rancho Dominguez: Telephone scam targeting utility customers

Please be aware that scammers are targeting utility customers by phone and urging them to provide credit card information immediately in order to avoid disconnection for non-payment of their utility bills. Cal Water does not call our customers and ask for credit card information. If you receive such a call about your water bill and…

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California Department of Public Health Issues Draft Standard for Chromium-6

On August 22, the California Department of Public Health (DPH) issued a draft standard of 10 parts per billion (ppb) for chromium-6. Cal Water already meets the new standard in 61 of its 67 water systems. Cal Water will implement a blending process in its South San Francisco water system and install treatment in its…

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