Accessibility Statement

California Water Service (Cal Water) is committed to making our web site usable by all people, including those with disabilities, by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).

We continue to monitor our site and ensure that all content provided is accessible to all visitors. In order to help us in this process, we have engaged the Bureau of Internet Accessibility (, an accessibility consulting company, to conduct a full accessibility audit consisting of both automated and manual testing of our web site using BoIA’s A11Y platform. This provides us with specific recommendations that will help us ensure that our Web presence is in conformance with the WCAG 2.0 AA.


It is important to note that efforts enhance the web site’s accessibility are ongoing as we work to implement relevant improvements to meet WCAG 2.0 AA guidelines over time.

Our Commitment to Help

We are dedicated to meeting all of your accessibility needs. Should you have any questions or concerns about the accessibility of this site or need assistance in using the processes found within this site, we have trained staff at Cal Water to assist you.

Please contact us directly at [email protected]. We would be happy to assist in making your visits to our site as convenient as possible.

Third-Party Applications

While you are visiting our web site, you will notice that we make use of third-party sites such as Facebook, Twitter, and YouTube to provide information to the public. Though individuals may have challenges with access to these particular sites, Cal Water does not control nor remedy the way content is portrayed.