Visalia District Addresses and Hours
- Address
- 216 North Valley Oaks Drive Visalia, CA 93292
- Hours
-
Mon. to Fri.
7:00 a.m. to 7:00 p.m.
Contact us via email
In-person service is not available at this location; however, our customer service representatives are happy to serve you by phone or email. In-person and other payment options are detailed on the Payment Options page.
District Manager
- District Manager
- Stuart Skoglund
Visalia District Main and After-Hours Contact
- Main Contact
- (559) 624-1600
- After-Hours Contact
- (559) 624-1600
Visalia District News
Infrastructure Upgrade Begins in Visalia
Cal Water Celebrates 100 Years with Visalia
Infrastructure Improvements
Sixth Water Storage Tank Online in Visalia
Goshen Consolidation to Provide Safe, Clean Water
Visalia District Resources
- VIS Water Quality Reports
- VIS Rates and Tariffs
- 2025 Urban Water Management Plans
- Disconnection Policy Due to Non-Payment
- Customer Assistance Program (CAP)
- Commercial/Industrial Service Application (Opens in a new tab)
Cal Water’s Visalia District
Serving Fairway, Goshen, Mullen, Oak Ranch, Porterville, Tulare, Tulco, and Visalia
Due to the transition of the Visalia city services contract, any payment arrangements made on the Cal Water site will only include payments for water services, not city services. If you would like to make a payment extension, please contact the Visalia Customer Center at (559) 624-1600. We apologize for the inconvenience.
Cal Water’s Visalia District was formed in 1926 with the purchase of the Visalia Water Company. We proactively maintain and upgrade our facilities to ensure a reliable, high-quality supply.
Our Water Systems
Mullen
We meet the needs of our valued Porterville-area customers with groundwater produced by one well.
Tulco
We meet the needs of our valued Tulare-area customers with groundwater that is produced by one local well.
Visalia
We meet the needs of our valued customers in Visalia and Goshen with groundwater produced by 72 local wells.
Frequently Asked Questions
What forms of payment does Cal Water accept?
You can pay your Cal Water bill with cash, a check, a money order, a credit card, a debit card, or bank account. However, available payment options vary depending on the payment location or method. For more detail, see the Payment Options page.
What is the Customer Assistance Program (CAP)?
Cal Water offers a Customer Assistance Program (CAP — formerly LIRA) to customers who meet income guidelines. Qualifying customers receive a discount on their monthly service charge. You can visit the CAP page to see if you qualify and download an application form. If you live in a single-family residence, you can also apply online.
What should I do if my bill seems higher than usual?
See the High Bills page for more information and suggestions.
How do I turn off the water supply to my house in the event of a break in my plumbing or a repair?
You can interrupt the flow of water to your home by turning off your house valve. House valves are usually located beneath a faucet outside the home, most typically near the faucet for the garden hose. If you cannot find your house valve, please contact your local Customer Center for assistance.
Payment Mailing Address
California Water Service
P.O. Box 7229
San Francisco, CA 94120-7229
Automated Payment Number
(888) 598-9824
