Cal Water Alerts

Travis

Weekend Maintenance 9/6-9/7

Cal Water will be undergoing a scheduled maintenance from September 6, 2025, to September 7, 2025, resulting in some services being inaccessible. Learn More

Travis Addresses and Hours
Address Hours
867 Ellis Drive Travis AFB, CA 94535 Mon. to Fri.
7:00 a.m. to 7:00 p.m.
Contact us via email

In-person service is not available at this location; however, our customer service representatives are happy to serve you by phone or email. In-person and other payment options are detailed on the Payment Options page.

District Manager
Local Manager
Ben Voight

Main Contact After-Hours Contact
(707) 424-2575 (707) 424-2575

Travis News

Travis Resources

Cal Water’s Travis District

In July 2019, Cal Water acquired the water distribution assets of Travis Air Force Base from the U.S. Department of Defense. Cal Water will provide water utility service to the base for a term of 50 years, and will operate, maintain, and upgrade the water system infrastructure for TAFB’s more than 15,000 active and reserve personnel and civilians.

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Frequently Asked Questions

What forms of payment does Cal Water accept?

You can pay your Cal Water bill with cash, a check, a money order, a credit card, a debit card, or bank account. However, available payment options vary depending on the payment location or method. For more detail, see the Payment Options page.

What is the Customer Assistance Program (CAP)?

Cal Water offers a Customer Assistance Program (CAP — formerly LIRA) to customers who meet income guidelines. Qualifying customers receive a discount on their monthly service charge. You can visit the CAP page to see if you qualify and download an application form. If you live in a single-family residence, you can also apply online.

What should I do if my bill seems higher than usual?

See the High Bills page for more information and suggestions.

How do I turn off the water supply to my house in the event of a break in my plumbing or a repair?

You can interrupt the flow of water to your home by turning off your house valve. House valves are usually located beneath a faucet outside the home, most typically near the faucet for the garden hose. If you cannot find your house valve, please contact your local Customer Center for assistance.

Payment Mailing Address

California Water Service
P.O. Box 7229

San Francisco, CA 94120-7229

Automated Payment Number

(888) 598-9824

Rates