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Rates FAQs

Rates

How do conservation, or tiered, rates effect CAP customers?

The discount for CAP (formerly LIRA) customers is based on the service charge; however, that amount may increase or decrease.

How do I use less water so that my usage stays in the lower rate tiers?

If you want to keep your water usage in lower rate tiers, you will need to reduce your water use. Please visit our conservation section for more information on how to save water.

Why aren’t rates determined by lot size?

Unfortunately, if you have a larger lot than others in your community, your water demands may be higher than average. Cal Water has industry-leading conservation programs and information available to allow you to use outdoor water more efficiently.

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Cal Water has services and programs to assist you in a variety of circumstances.

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