Cal Water Alerts

Drought FAQs

Drought

How was the system-wide average determined?

It was taken from the recorded water usage figures from 2005.

Why aren’t rates based on the number in each household?

If you have have a big family and many pets (or a small family with no pets), you might wonder why rates are not based who is living in your household. This is because Cal Water does not maintain information on individual customer demographics.

Customer Assistance: We’re Here to Help

Cal Water has services and programs to assist you in a variety of circumstances.

Find Assistance Options