Cal Water Alerts

Frequently Asked Questions

All Frequently Asked Questions

Why restrictions rather than water budgets?

Cal Water prefers to achieve greater water-use reductions by engaging and educating customers about voluntarily conserving water and avoiding water waste. Our customers have done a great job stepping up and saving water in the past, and we hope they will respond to the call to reduce water use again.

When will restrictions go into effect?

Watering restrictions are in effect now. We will inform all affected customers by mail if there are any modifications to the current restrictions.

What are the rules and restrictions?

Restrictions vary depending on the current state of drought.

Does Cal Water anticipate stricter restrictions?

Cal Water prefers to avoid moving to stricter levels by engaging with and informing customers about conserving water voluntarily. Our customers have done a great job stepping up and saving water when needed, and we are hopeful that our customers will respond to the need to reduce water use again.

Our Water Resource Sustainability Team continues to monitor supply and demand on an ongoing basis. Any future decisions will be based on our assessment of local supply and demand conditions. That said, we hope to achieve the needed reductions voluntarily so that we don’t have to implement additional restrictions for customers.

How much water can I use per day?

At this time, Cal Water has not implemented water budgets that require a specific reduction amount for each customer. However, we encourage all customers to continue to save water every day.

How will customers be notified of changes?

Customers will receive information by mail any time there are changes to their irrigation restrictions or other drought-related modifications. Cal Water may also notify customers through other channels, but mail confirms that all customers are sent the information.

Will water budgets be enforced in the future?

Cal Water’s Water Resource Sustainability Team continues to monitor supply and demand on an ongoing basis. Any future decisions will be based on our assessment of local supply and demand conditions, but we prefer to achieve the needed reductions voluntarily, so that we don’t have to implement additional restrictions for customers. If we cannot reduce customer water use to the levels needed, we may need to implement water budgets.

What if I reduced water use from the prior drought?

Cal Water is grateful for our customers’ conservation efforts, and we continue to ask customers to save water every day, as our changing climate will bring more dry years in the future.