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Frequently Asked Questions

[…] lot size? Unfortunately, if you have a larger lot than others in your community, your water demands may be higher than average. Cal Water has industry-leading conservation programs and information available to allow you to use outdoor water more efficiently. 1 ... 12 13 14 15 1 12 13 14 details 12848 Search FAQs Search
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Contaminants in Detail

A list of all contaminants Cal Water’s lab test for can be found on the Potential Contaminants page. Details related to specific contaminants are on these pages: Chromium-6 Fluoride Lead General Information Lead and Copper Sampling Program Lead Service Line Inventory Testing for Lead in School and Childcare Facility Drinking Water PFAS (PFOS, PFOA, PFNA, PFBS, […]

Water Quality Reports

Annual Consumer Confidence Reports detailing water quality, supply sources, and compliance with health standards for each district, to provide transparency and customer confidence in their water service.

Water Connection Request FAQ

[…] actual costs are determined, Cal Water’s Accounting department will either issue a refund or require additional funds, as applicable. Does Cal Water have standard specifications and drawings/ details? Yes; however, they are not publicly available and will be incorporated into the project specific plans.  Can I perform construction of the water main? You have […]

Latest News

[…] May 19, 2025 Cal Water has given more than 400 students from Chico to Los Angeles a hall pass to take their education beyond the classroom this spring. As part of Cal Water’s... 1 2 3 4 ... 7 ... 14 ... 16 Next 2 3 4 7 14 16 News News details 12789 Filter

RPV Community Update Newsletter, April 5, 2024

[…] and surrounding streets in the Portuguese Bend Community Association, where we plan to install about 9,500 feet of new main. The preliminary designs showing pipeline placement and details were submitted on schedule for both neighborhoods and are currently in review. Real-Time Water-Use Monitoring Still Available at 75% Off Flume, a smart home water monitoring […]
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Customer Assistance: We’re Here to Help

[…] Customer Assistance Program (CAP) Cal Water offers a monthly discount on water bills for eligible low-income households or those enrolled in qualified public assistance programs. For more details and to check eligibility, visit our Customer Assistance Program page. Apply for CAP Information on Possible Scams Some scammers attempt to take advantage of customers by […]
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California Consumer Privacy Act Requests

To comply with California Consumer Privacy Act regulations, the below form can be used for customers who want to request details of the personal information Cal Water has on file about you, or request that Cal Water delete your personal information. Cal Water does not sell customer information to third parties. For more information […]
Natural Disaster

Emergency Relief for Customers (translations)

[…] a Water Outage Experiencing a water outage? Reach out to our Cal Water team and we’ll get right on it. Prepare to provide your address and any details about the outage to help out team. Report a Water Outage Emergency Preparedness With comprehensive plans and regular drills, Cal Water prioritizes emergency preparedness to help […]