Cal Water news release

We’re Here to Help

Customer service representativeSome customers may have seen news reports regarding customer protections when it comes to water service disconnections due to non-payment. Cal Water confirms that not only do we abide by the customer protections outlined in SB 998, but our shutoff policy also offers more protections to support our customers who may be struggling financially and need help with their water bill.

For more information, visit the We’re Here to Help page.