Cal Water recommends its customers visit the Water Quality Reports page and view their annual Consumer Confidence Report (CCR), available now, to learn about their local water supply. Online customers can review their 2020 CCRs, also known as water quality reports, and obtain prior years’ reports as well.
According to Director of Water Quality Sophie James, the reports provide detailed information on the water supply, sustainability, sampling, standards, and more. Customers who do not have internet access may request a copy by contacting their local Customer Center.
“We are dedicated to being transparent about the drinking water our customers receive from us and believe that the more they know about their water, the more they can trust it,” said James. “The steps we take to provide a high-quality and reliable water supply around the clock are part of our commitment to provide quality, service, and value to our customers and communities.”