We’re Here for You
For nearly 100 years, Cal Water has been dedicated to providing our customers a reliable supply of safe, clean drinking water. While a lot has changed in 100 years, our commitment to customers has not. Today, our team members continue to support customers in the communities we serve with:
- 24/7 Emergency Support—We’re there to help when emergencies happen (water main leaks, accidents, water quality issues, etc.)
- 7 a.m. to 7 p.m. Customer Service—We’re ready locally to answer your questions by phone.
- At-Home Visits—We make appointments to meet our customers at home to investigate an issue, conduct water evaluations, and more. Call so we can find a time that’s convenient for you.
- 24/7 Online Account Access—With access to your online account 24 hours per day, 7 days per week, customers can make payments, start and stop service, report leaks and water waste, and more—at your convenience.
When it’s time for assistance, use these links to get the help you need:
- Find Customer Service and after-hours phone numbers
- Start or stop service
- Report leaks or water waste
- Make a payment without an account
- Access your account online