Cal Water Alerts

Customers who want to pay their bill in person can do so at any Walmart location using Walmart Bill Pay. Walmart Bill Pay is available during Walmart’s normal business hours, and even if you pay your bill at night or on the weekend, your payment will be credited to your account immediately. Using Walmart Bill … Read more

For planned outages, Cal Water advises storing enough water for drinking and basic needs during the outage period. They will notify you in advance with details and tips for preparation.

Discoloration can occur due to the disruption of sediment in the pipes. This is usually temporary and can be resolved by running the cold water for a few minutes.

Once service is restored, run your cold water taps for a few minutes to clear any air or sediment from the lines. Cal Water will notify customers if a boil water advisory is in effect.

The duration of an outage depends on the cause and the complexity of repairs. Cal Water will provide estimated restoration times and updates through their website and customer alerts.

If you experience a water outage, check the Cal Water website or call customer service for updates. You can also verify if your neighbors are affected to determine if it’s a localized issue.

In advance of the work being done, you may wish to fill a few sanitary containers and pitchers with water for drinking purposes. Filling a bucket or your bathtub with water can be useful for household purposes such as toilet flushing. After this work has been completed and water service has been restored to your … Read more

Cal Water’s bills feature an easy-to-read account summary, usage history graph to help customers keep track of consumption, detailed description of charges, a place for important messages, and meter information. A sample bill is below. 1 Account number: Your 10-digit account number, which you will keep even if you move to another location within our service … Read more

A CCF is 748 gallons (one-hundred cubic-feet) of water. This is the unit of measure used on your water bill.

A kilogallon is 1,000 gallons.