In an emergency, certain necessities of life may be hard to come by, and you may need special tools to deal with unusual situations. These are a few things you should consider putting in your home emergency kit: Keep your supplies (particularly food) in air-tight plastic bags, and keep your complete emergency kit in one … Read more

After a disaster, it’s critical that you have water on hand in case the water normally provided by Cal Water is unavailable. Use these guidelines to decide how much water should you set aside for use in an emergency: There are several ways you can make sure your emergency water supply stays fresh.

Regulations by the California Public Utilities Commission authorize energy companies to turn off power to avoid or reduce the risk of wildfires. Known as a Public Safety Power Shutoff, this safety precaution could impact a water utility’s ability to provide water service to its customers, as water systems rely on power to supply water to … Read more

After a disaster, if you hear reports of broken water or sewage lines, or if officials advise you of a water problem, you may want to shut off your water to prevent tainted water from getting into your home. Turning off your house valve also prevents a broken water line from draining your toilet tanks … Read more

Follow these steps. If you have questions or need additional information on how to prepare your water for use in dialysis treatment, contact your dialysis facility, physician, or one of these resources:

The water you receive from Cal Water is safe for human consumption. However, your water may contain chlorine or chloramine, which can harm animals that live in water, such as fish, reptiles, amphibians, and shellfish. Unlike land-dwelling creatures, these animals don’t have a digestive process that neutralizes chloramine and chlorine before it reaches their bloodstream, … Read more

Follow these steps. Products for removing chloramine and chlorine, as well as kits to test your water for chloramine, are available at many pet and aquarium supply stores. These stores may also be a good resource for information on care for your pets.

Customers who participated in our rebates and programs between 2016 and 2020 will help California save more than 9.2 billion gallons over the lifetimes of their new devices. That’s more than 148 billion cups!

Water pressure is a measure of the strength with which your water comes out of your pipes. It is distinct from water flow, which is a measure of how much water comes out of a pipe over time. For example, a hose and a showerhead may have the same water flow, but the water coming … Read more