[…] costs at that time. Why is the MCL being set at 5 ppt, when the public health goal is 0.7 ppt? The determination of whether water is safe to drink and use is made by public health experts, which have calculated the theoretical health risks of TCP at the MCL at a 1-in-142,857 cancer […]
Accounting for Key Cost Drivers Shows Cal Water’s Rates are Comparable to South Feather’s Cal Water has released an independent study that concludes the water utility rates paid by its customers in Oroville are comparable to those paid by customers of South Feather Water & Power Agency (South Feather), a nearby water supplier. The […]
[…] convenient as possible. Third-Party Applications While you are visiting our web site, you will notice that we make use of third-party sites such as Facebook, X, and YouTube to provide information to the public. Though individuals may have challenges with access to these particular sites, Cal Water does not control nor remedy the way […]
[…] are informal requests to the California Public Utilities Commission (CPUC) seeking approval or authorization. Explore Advice Letters Infrastructure Improvement Plans This page is designed to share helpful information on our 2024 Infrastructure Improvement Plan to continue to provide safe and clean drinking water. Discover Infrastructure Improvement Plans Person Looking at Paper person-looking-at-paper Lawn Sprinkler lawn-sprinkler
[…] defensible space and enhance your property by surrounding your house with plants that are less likely to burn. In addition to the below topics, our fire safety videos can help you prevent fires at home. Plan a fire-resistant landscape Plan a “leaner palette,” with open space and less-crowded vegetation. Reduce fuel by replacing oily […]
The water you receive from Cal Water is safe for human consumption. However, your water may contain chlorine or chloramine, which can harm animals that live in water, such as fish, reptiles, amphibians, and shellfish. Unlike land-dwelling creatures, these animals don’t have a digestive process that neutralizes chloramine and chlorine before it reaches their […]
After logging in, click on “Payment Options” in the left-hand column or on the “AutoPay” link on the Account Summary page. For more information, see the Paperless Billing and Autopay video.
Customers who are enrolled in e-Billing do not receive statements in the mail. (Customers can make online payments whether or not they are enrolled in e-Billing). If you would like to enroll in e-Billing, log into the website and click “Account Maintenance” in the left-hand column. On the sub menu that appears, click “Manage e-Bill.” … Read more
Occasionally, trapped (or entrained) air will be noticeable in tap water. This is due to air dissolved into the water at its source, which can turn into bubbles after the water leaves your tap. These bubbles may make your water temporarily appear cloudy. Both the bubbles and cloudiness are harmless and will disappear when allowed … Read more
[…] Manager. “Our proactive efforts to modernize our infrastructure help us continue to evolve and improve the way in which we serve, so that we can continue delivering safe, clean, and reliable water—both now and for future generations.” The Sunnyvale improvement project, located west of Panama Park, replaces existing 4-inch main with 8-inch and 12-inch […]
Cal Water has services and programs to assist you in a variety of circumstances.