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Backflow Tester Resource List

Testers who want to be included on the Cal Water tester resource list must attend a Backflow Tester Meeting. In addition, they are required to submit a tester information sheet and provide evidence of backflow prevention assembly tester certification, along with their backflow test kit calibration. Testers are responsible for providing the Cal Water […]
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Office Closure Dates

Cal Water offices are closed on the below dates. 2025 Date Closure Reason January 1 New Year’s Day January 20 Martin Luther King, Jr. Day February 17 Presidents’ Day March 31 Offices close at noon for a company meeting May 26 Memorial Day July 4 Independence Day September 1 Labor Day November 11 Veterans […]
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Conservation

Here to Help You Save Water Every Day Small changes, such as ensuring your sprinklers are off when it rains, can lead to big water savings. Cal Water customers across the state are doing their part to save water every day. Customers who participated in our rebates and programs in 2025 will help California […]

Chico 2023 Conservation Report

Click for larger image PDF Cal Water empowers our customers to conserve water by offering programs designed to reduce water use and associated energy demands, thereby promoting long-term supply reliability and environmental sustainability. We offer financial incentives to aid our customers in the retrofit of their homes and businesses, including, but not limited to: […]
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Calendar of Events

Cal Water occasionally offers opportunities for vendors to interact with our Supplier Outreach Team and learn more about our initiatives, processes, and current areas of focus. Month Event February WRMSDC—Construction Day March DGS—2025 California Supplier Diversity Symposium April SDBN—Recon Live Resource Conference May BuildIT Founders Day 2025 June Los Angeles Latino Chamber of Commerce […]

How can I prepare for emergencies?

[…] or traveler’s checks Medical necessities (medication, wheelchair and hearing-aid batteries, contact lens solution, etc.) Supplies for your pets (food, a leash or container, veterinary records) Food and water for at least three days (including supplies for any pets). A good rule of thumb for water is one gallon per day per person. Cooking necessities […]

Meet Our 2025 Scholarship Recipients

As part of its commitment to investing in the communities it serves, California Water Service Group (Group) has awarded $80,000 in scholarships to 13 students living in its California, Hawaii, New Mexico, and Washington service areas for the 2025-2026 academic year. More Information Start the application process online Top Scholarship Winners From almost 500 […]

Are there penalties for violating the drought restrictions?

Regardless of the stage of drought, first-time violators will have a real-time water measurement device installed on their water meter. Unmetered customers will have a meter installed. Second- and third-time violators will have per-day financial penalties imposed. The amounts depend on the drought stage. Stage 1: $25 for second violation, $50 for third violation […]

Do limits apply to drip/micro-spray or rainwater barrels?

Customers with drip or micro-spray systems may water any day utilizing those methods. However, the use of rainwater collection barrels is only exempt for hand watering. We still recommend you water in the evening or early morning to reduce evaporation.

Are discontinuation notifications available for the elderly/handicapped?

[…] available for elderly (age 62 and over) and/or handicapped residential customers. In order to help prevent discontinuance of service should your account become delinquent for non-payment, Cal Water will provide notice via door hanger at least 10 days prior to discontinuance of your service. In order to provide this service, it is essential to […]