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Yerba Buena

Plant Lo cal Save water every day Yerba Buena Clinopodium douglasii A relative of mint, I’m the cool refreshment your garden needs. A lover of physical touch, I prosper when you prune me. I’m useful, I’m pretty, and I even smell nice. Need I say more? If you like herbs, you’ll love me; my […]

Coyote Bush

Plant Lo cal Save water every day Coyote Bush Baccharis pilularis A short, simple shrub that’s not too showy. Like your favorite artist, I have the range. I love to flourish and I’m not picky about where I do so. Plant me in your backyard, and I’ll become your lowkey bush-bestie. If you’re looking […]
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Water Quality FAQs

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toolsetCommonEs.styleToHead() All Customer Care Conservation Drought Water Quality Rates Online Account FAQ TopicAllCross-ConnectionsContaminantsEmergenciesGeneral Search Water Quality How do I know if I have a cross-connection? Cross-connections can be found in both residential and commercial plumbing systems. Here are examples of where you can look for cross-connections between your drinking water system and non-potable sources […]

How can I save water in my apartment building?

Although apartments generally use less water than houses, in some ways apartment dwellers can do more to conserve water than homeowners. Think of it this way, if everyone in your building does a little something to save water, that small water savings is multiplied by the number of units. So if everyone saves just […]

What is Cal Water’s disconnection policy?

Delinquent Accounts Upon a bill becoming delinquent, Cal Water shall give the person or entity responsible for payment of the bill (hereinafter referred to as “customer”) a notice of delinquency stating that water service will be discontinued after 60 days. The delinquent notice will be mailed to the mailing address designated on the account. […]

How much water should I keep on hand for emergencies?

After a disaster, it’s critical that you have water on hand in case the water normally provided by Cal Water is unavailable. Use these guidelines to decide how much water should you set aside for use in an emergency: As a general rule, you need at least one gallon of water per person per […]

How are water rates set?

Cal Water’s rates are set by an independent third party, the California Public Utilities Commission (CPUC). The CPUC’s job is to protect customers and make sure that rates are fair and reasonable. Oversight by the CPUC helps determine necessary improvements that are made to the water system, that the system is operated efficiently, and […]

Can I water my trees?

Cal Water encourages you to continue watering trees, as it will take more water to replace a mature tree than to keep it alive. Hand-watering is exempt from watering day restrictions. If using an irrigation system, watering should occur on assigned irrigation days. You can water trees responsibly by checking the soil prior to […]

When can I water outdoors?

[…] 8 a.m. and 6 p.m. on all days, for all customers. In Visalia, outdoor irrigation is limited to two days per week: Customers with odd-numbered residences can water on Tuesdays and Saturdays Customers with even-numbered addresses can water on Wednesdays and Sundays In Westlake, outdoor irrigation is limited to three days per week (days […]

What if I have a water leak?

All leaks, breaks, or other water-related malfunctions must be repaired within five business days of notification by Cal Water. We encourage customers to make repairs sooner, if possible, to save water and money on their water bills.