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Public Health Goal Meetings

[…] best available method for reducing the constituent level and an estimate of the cost to install that treatment, if it is appropriate and feasible. On August 4, 2025, at 11 a.m., Cal Water held a virtual public meeting to review the current PHG reports for our water systems. Scroll down to view the recording […]
Water Maintain

Rates FAQs

[…] charged conservation rates when their meters are installed as required by section 527 of the water code. All Cal Water customers must be converted to meters by 2025. How were the tiers established? The tiers are based upon the average residential customer’s annual water usage in your rate area or city. Why aren’t non-residential […]

2024 PFAS Application

On June 2, 2025, Cal Water filed an Application with the California Public Utilities Commission (“CPUC”) related to  per- and polyfluoroalkyl substances (PFAS). The application and associated public attachments are linked to at right or may be obtained by contacting [email protected] or (408) 367-8239. Application PFAS Compliance Program Application Appendix A – Proposed Procedural […]
Watering Can

Conservation

[…] big water savings. Cal Water customers across the state are doing their part to save water every day. Customers who participated in our rebates and programs in 2025 will help California save more than 442 million gallons over their lifetime—that’s more than 7 billion cups or 669 Olympic swimming pools! More ways to help […]
Help Desk

In the Community

[…] Water is very active in the communities we serve. Get to know some of our employees and districts: $80,000 in Scholarships Awarded to 13 Students (July 14, 2025) Cal Water Provides 400 Students with Field Trips (May 19, 2025) Group Details Progress in 2024 Sustainability Report (May 12, 2025) May 7 Water Awareness Festival […]
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Customer Assistance Program (CAP) Application

[…] Families A & B National School Lunch Program (NSLP) Supplemental Security Income (SSI) Tribal TANF Women, Infants, & Children Program (WIC) Maximum Household Income Effective June 1, 2025—May 31, 2026 To be eligible for CAP based on household income, your household’s gross annual income may not exceed these guidelines: Household Size 1-2 3 4 […]

What’s happening with flat-rate customers?

Flat-rate customers will be charged conservation rates when their meters are installed as required by section 527 of the water code. All Cal Water customers must be converted to meters by 2025.
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Office Closure Dates

Cal Water offices are closed on the below dates. 2025 Date Closure Reason January 1 New Year’s Day January 20 Martin Luther King, Jr. Day February 17 Presidents’ Day March 31 Offices close at noon for a company meeting May 26 Memorial Day July 4 Independence Day September 1 Labor Day November 11 Veterans […]
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Other Regulatory

October 9, 2024 Amended Application of California Water Service Company (U-60-W) to Discontinue Fluoridation in Oroville June 2, 2025 2024 PFAS Application May 21, 2021 2021 Cost of Capital Application January 20, 2021 Tribal Land Transfer Notifications July 2, 2018 Motion to Adopt 2018 GRC Settlement Agreement June 15, 2017 2017 Cost of Capital […]