In-person service is not available at this location; however, our customer service representatives are happy to serve you by phone or email. In-person and other payment options are detailed on the Payment Options page.
Cal Water has completed construction and installation of treatment vessels on two local groundwater wells, and all active wells in Cal Water's Visalia District are now in compliance with new—but...
Cal Water started a water infrastructure upgrade this week that will improve water supply reliability and fire protection in downtown Visalia. Crews are installing 2,100 feet of new 8-inch water...
Serving Fairway, Goshen, Mullen, Oak Ranch, Porterville, Tulare, Tulco, and Visalia
Due to the transition of the Visalia city services contract, any payment arrangements made on the Cal Water site will only include payments for water services, not city services. If you would like to make a payment extension, please contact the Visalia Customer Center at (559) 624-1600. We apologize for the inconvenience.
Cal Water’s Visalia District was formed in 1926 with the purchase of the Visalia Water Company. We proactively maintain and upgrade our facilities to ensure a reliable, high-quality supply.
Our Water Systems
Mullen
We meet the needs of our valued Porterville-area customers with groundwater produced by one well.
Tulco
We meet the needs of our valued Tulare-area customers with groundwater that is produced by one local well.
Visalia
We meet the needs of our valued customers in Visalia and Goshen with groundwater produced by 72 local wells.
Frequently Asked Questions
What forms of payment does Cal Water accept?
You can pay your Cal Water bill with cash, a check, a money order, a credit card, a debit card, or bank account. However, available payment options vary depending on the payment location or method. For more detail, see the Payment Options page.
What is the Customer Assistance Program (CAP)?
Cal Water offers a Customer Assistance Program (CAP — formerly LIRA) to customers who meet income guidelines. Qualifying customers receive a discount on their monthly service charge. You can visit the CAP page to see if you qualify and download an application form. If you live in a single-family residence, you can also apply online.
What should I do if my bill seems higher than usual?
See the High Bills page for more information and suggestions.
How do I turn off the water supply to my house in the event of a break in my plumbing or a repair?
You can interrupt the flow of water to your home by turning off your house valve. House valves are usually located beneath a faucet outside the home, most typically near the faucet for the garden hose. If you cannot find your house valve, please contact your local Customer Center for assistance.
Payment Mailing Address
California Water Service P.O. Box 7229 San Francisco, CA 94120-7229
Automated Payment Number
(888) 598-9824
Rebates
Rates
Customer Assistance: We’re Here to Help
Cal Water has services and programs to assist you in a variety of circumstances.
