Cal Water Alerts

Willows
Willows Addresses and Hours
Address Hours
1070 West Wood Street Suite A-1 Willows, CA 95988 Mon. to Fri.
7:00 a.m. to 7:00 p.m.
Contact us via email

In-person service is not available at this location; however, our customer service representatives are happy to serve you by phone or email. In-person and other payment options are detailed on the Payment Options page.

District Manager
District Manager
Tavis Beynon

Main Contact After-Hours Contact
(530) 934-4735 (530) 934-4735

Willows News

Willows Resources

Cal Water’s Willows District

Cal Water has provided high-quality water utility services in Willows since 1927. To meet the needs of our Willows customers, we utilize seven wells, two storage tanks, and 35.7 miles of pipeline to pump and deliver two million gallons of local groundwater per day. We proactively maintain and upgrade our facilities to ensure a reliable, high-quality supply.

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Frequently Asked Questions

What forms of payment does Cal Water accept?

You can pay your Cal Water bill with cash, a check, a money order, a credit card, a debit card, or bank account. However, available payment options vary depending on the payment location or method. For more detail, see the Payment Options page.

What is the Customer Assistance Program (CAP)?

Cal Water offers a Customer Assistance Program (CAP — formerly LIRA) to customers who meet income guidelines. Qualifying customers receive a discount on their monthly service charge. You can visit the CAP page to see if you qualify and download an application form. If you live in a single-family residence, you can also apply online.

What should I do if my bill seems higher than usual?

See the High Bills page for more information and suggestions.

How do I turn off the water supply to my house in the event of a break in my plumbing or a repair?

You can interrupt the flow of water to your home by turning off your house valve. House valves are usually located beneath a faucet outside the home, most typically near the faucet for the garden hose. If you cannot find your house valve, please contact your local Customer Center for assistance.

Payment Mailing Address

California Water Service
P.O. Box 7229

San Francisco, CA 94120-7229

Automated Payment Number

(888) 598-9824