In-person service is not available at this location; however, our customer service representatives are happy to serve you by phone or email. In-person and other payment options are detailed on the Payment Options page.
Cal Water is nearing completion on a water infrastructure upgrade that will improve water supply reliability and fire protection in Wofford Heights. Crews are rebuilding a pump station and outfitting...
Serving Arden, Bodfish, Camp Erwin Owens, Countrywood, Kern River Valley, Kernville, Lake Isabella, Lakeland, Mountain Shadows, Onyx, Ponderosa Pine, Riverkern, Sierra Trailer Lodge, South Lake, Split Mountain, Squirrel Mountain, and Wofford Heights.
Cal Water’s Kern River Valley District was formed in 2000 with the purchase of the Kern River Valley Water Company, which began serving the area in 1967. We supply water to more than 5,200 customers throughout the Valley and proactively maintain and upgrade our facilities to ensure a reliable, high-quality water supply.
Our Water Systems
Kernville
Groundwater is treated by our plant in Wofford Heights to remove iron and manganese, and surface water is treated by our highly advanced membrane filtration system in Kernville.
Onyx
Our Onyx system customers are served by a local supply pumped from two wells in rock fissures beneath the ground.
South Lake
Wells pump the local water supply from rock fissures beneath he ground to serve our South Lake system customers.
Frequently Asked Questions
What forms of payment does Cal Water accept?
You can pay your Cal Water bill with cash, a check, a money order, a credit card, a debit card, or bank account. However, available payment options vary depending on the payment location or method. For more detail, see the Payment Options page.
What is the Customer Assistance Program (CAP)?
Cal Water offers a Customer Assistance Program (CAP — formerly LIRA) to customers who meet income guidelines. Qualifying customers receive a discount on their monthly service charge. You can visit the CAP page to see if you qualify and download an application form. If you live in a single-family residence, you can also apply online.
What should I do if my bill seems higher than usual?
See the High Bills page for more information and suggestions.
How do I turn off the water supply to my house in the event of a break in my plumbing or a repair?
You can interrupt the flow of water to your home by turning off your house valve. House valves are usually located beneath a faucet outside the home, most typically near the faucet for the garden hose. If you cannot find your house valve, please contact your local Customer Center for assistance.
Payment Mailing Address
California Water Service P.O. Box 7229 San Francisco, CA 94120-7229
Automated Payment Number
(888) 598-9824
Rebates
Rates
Customer Assistance: We’re Here to Help
Cal Water has services and programs to assist you in a variety of circumstances.
