Update: Cal Water and the City of Stockton have been made aware that our wholesale water supplier made a seasonal shift in source water this week. That shift is linked to changes in the odor or appearance of water that some customers are noticing citywide. While these can be unpleasant, the water provided by both Cal Water and the City of Stockton continues to meet all water quality standards set to protect customers’ health and safety. Crews from both agencies are working to try to alleviate these issues by conducting additional flushing and using more of our groundwater supplies. We will also continue to conduct additional water quality testing to confirm water continues to meet all standards set to protect our customers’ health and safety.

Cal Water customers who experience a slight color to the water can flush their tap briefly and let the water clear. To help alleviate any odor in the water, we recommend refrigerating an open pitcher of water, which will help the odor dissipate. If these do not clear up odor or color, please call our office at (209) 547-7900 so that we may investigate further.

We apologize for the inconvenience this is causing affected customers and thank you for your patience during this time. We expect conditions to begin returning to normal soon.