Este aviso contiene información muy importante sobre su agua potable. Para una copia en español, favor de llamar al sistema de agua (310) 257-1400.

Cal Water advises all customers residing inside the following red boundary of our Rolling Hills and Rolling Hills Estates service areas (map below) to boil all tap water for drinking, preparing food, and brushing teeth until further notice.

We are advising you to boil water due to a main repair that is requiring a temporary water service interruption for some customers in this area. Any time water pressure drops below the threshold set by the State Water Resources Control Board’s Division of Drinking Water, we test water quality samples to ensure that water quality was not negatively affected.

After water service has been restored, all tap water used for drinking, preparing food, and brushing teeth should be boiled rapidly for at least one minute. Let the water cool before drinking. Customers should also discard ice cubes made from tap water or their refrigerator’s water line. If you have pets and are unsure about providing water to them, please consult your veterinarian. Tap water is safe for showering, bathing, and other household uses. You can visit https://waterboards.ca.gov/drinking_water/certlic/drinkingwater/documents/notices/cdc_wtd_bw_advisory.docx for more on household water use during a boil water advisory.

If you prefer to use bottled water during the temporary shutdown and this advisory, we will be distributing bottled water today, June 10, from 7 p.m. to 10 p.m.; tomorrow, June 11, from 9 a.m. to 7 p.m.; and Friday, June 12, from 9 a.m. to 7 p.m. at Del Cerro Park, 2 Park Pl, Rancho Palos Verdes, or you may save your receipts for reimbursement. Please mail your receipts to: California Water Service, Attn: Bottled Water Reimbursement, 2632 West 237th St., Torrance, CA 90505.

If you are unable to boil your water and do not have bottled water, you can disinfect clear water by using 8 drops (1/8 teaspoon) of bleach for each gallon of water. For cloudy water, filter through a clean cloth and use 16 drops (1/4 teaspoon) of bleach for one gallon of water. Mix well, and allow to stand for 30 minutes before using. Water may taste or smell like chlorine; this means the water has been disinfected.

Crews are completing repairs to the main and conducting water quality testing to determine whether water quality was affected by the incident. We will notify you when you no longer need to boil your water.

We apologize for the inconvenience; protecting your health and safety is our highest priority. For more information, call our Customer Center at (310) 257-1400 or visit www.calwater.com. You may also contact the State Water Resources Control Board, Division of Drinking Water Office in Southern California at (818) 551-2004 or via email at [email protected]; LA County Public Health at (888) 700-9995.