2018 Infrastructure Improvement Plan: Los Altos District
Every three years, Cal Water submits an Infrastructure Improvement Plan to an independent state agency and separate state watchdog, the Office of Ratepayer Advocates, for review and approval. This process helps to ensure that we are able to continue providing a reliable supply of high-quality water for customers’ everyday needs and sufficient resources for firefighters.
Our most recent Infrastructure Improvement Plan for years 2019-2021 was submitted on July 2, 2018, kicking off a typically 18-month review process. With a delay due in part to the coronavirus pandemic, final approval was given near the end of 2020 and included revised budgets that reflect the actual cost of operating, maintaining, and upgrading our water system. Customers’ February 2021 bills will reflect these new rates.
Since 1931, Cal Water has been part of this community, and our promise is to deliver quality, service, and value to our customers. On this page, you will find up-to-date information about our proposal for this service area.