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Low Income Rate Assistance (LIRA)

You may also apply for LIRA by completing the appropriate application below, signing it, and mailing it to California Water Service Company, Attn: Customer Service Department, 1720 North First Street, San Jose, CA 95112. Alternately, you may scan the completed application and e-mail it to After your application is received, you may be asked to provide proof of income.

Cal Water rates, water-quality information, conservation programs, and other information and programs vary depending on your water system. To find out what water system you are served by, enter your address in the form below.

To qualify for LIRA:

  • The Cal Water bill must be in your name.
  • You must live at the address where the discount will be received.
  • Your household must meet the income guidelines detailed below OR someone in your household must be enrolled in a qualified public assistance program.
  • You must notify Cal Water if your household no longer qualifies for the LIRA discount.
  • Following enrollment, you may be required to provide proof of eligibility.
  • You are required to recertify your eligibility every two years (four years if you have documentation proving you are handicapped or elderly [62+]).

Maximum Household Income (effective June 1, 2013 – May 31, 2014)

To be eligible for LIRA based on household income, your household’s gross annual income may not exceed these guidelines:

Household Size1-2345678
Total Combined Annual Income$22,980$31,020$39,060$47,100$55,140$63,180$71,220
Add $8,040 for each additional household member

Current Cal Water customers living in a single-family residence may apply for LIRA electronically using the form below.

The LIRA is not retroactive. If you qualify, you will receive a discount beginning the month after Cal Water received your application. If you prefer not to mail or e-mail your application, you may bring it to your local Customer Center.

If you have questions about LIRA, please e-mail or call toll-free (877) 419-1701.

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