FAQ: Why aren’t non-residential customers getting tiered rates?

Businesses are more likely to be different from one another, and they do not have a clear pattern of use from season to season. The Commission has adopted non-residential rates that push more of the cost of water to the quantity rates, so these businesses may see a bigger incentive to conserve. Non-residential use varies greatly depending on the size and type of business. The rates that have been approved for non-residential users will not unduly penalize large users yet still provide an incentive to conserve.