COVID-19: Our Essential Employees Are Working Hard to Provide Uninterrupted Supply

Water systems are considered to be critical infrastructure, and our essential workers are still out every day making sure our customers continue to have a reliable supply of safe, high-quality water. Meet some of these team members who work to keep your water safe for drinking, cooking, and yes — handwashing. Check back often as we introduce more of our employees each week.

Kathy H.

Kathy H.Kathy, Customer Service Manager for Cal Water’s Bayshore District, has gone above and beyond for her fellow essential workers by making face masks for the South City Police Department. Since the stay-at-home orders have been in place, Kathy has had to social distance from her husband for over three months since their home is three hours away from the district office. To keep herself busy, she began making fabric face masks for herself and family, which caught the attention of South San Francisco Mayor’s wife, Elaine Garbarino. Mrs. Garbarino asked if Kathy could make a few masks for the South City Police Department, as they were short on masks, and Kathy said, “Of course!” Since then, Kathy has been making masks for the South City Police Department and has brought in the South San Francisco Women’s Club to help with the mask production and ensure there were enough face masks for all police officers.

Martha J., Mady M., and Brad A.

Meet Martha, Mady, and Brad from our Chico District, as they make sure our fire hydrants are ready for firefighters to use on Wildfire Preparedness Week. Here, our crews raise a hydrant, an important step in providing our firefighters with a reliable water source, so they can focus on saving lives and protecting property.

At Cal Water, Reliability Runs Deep — but during this time, Martha, Mady, and Cody are digging even deeper for their community.

Tim E.

Tim E., Certified Pump OperatorMeet Tim E., Certified Pump Operator from our Selma District, who ensures our Selma customers always have high-quality water they can count on. Just one of Tim’s responsibilities is taking water quality samples throughout the city every single week. That’s a lot of samples!

At Cal Water, Reliability Runs Deep — but during this time, Tim is digging even deeper for his community.

Kurt W.

Kurt W.Meet Kurt W., an Electrical-Mechanical Technician based in our Bear Gulch District. Kurt helps maintain and repair components within our stations to keep the water flowing to customers, and he is happy to soak up a nice day outdoors as he reviews station schematics.

At Cal Water, Reliability Runs Deep — but during this time, Kurt is digging even deeper for his community, while enjoying some nature.

Jose D. and Dave K.

Jose D. and Dave K.Meet Jose D. and Dave K. from our Bear Gulch District, who are repairing a water leak to ensure customers can stay safe at home and not worry about leaving their home for water.

At Cal Water, Reliability Runs Deep — but during this time, Jose and Dave are digging even deeper for their community.

Cynthia B.

Cynthia B.Meet Cynthia B., a Utility Worker in our Salinas District, who was “super stoked” to help with an important fire hydrant extension project. We’re thankful for Cynthia’s work in ensuring North County Fire Protection District receives a reliable supply of water during an emergency.

At Cal Water, Reliability Runs Deep — but during this time, Cynthia is digging even deeper for her community.

Steve S.

Meet Steve S., an electrical-mechanical technician in our Dixon District. During this challenging time, Steve feels “most normal” when he’s at work, doing what he does best — making sure our critical infrastructure delivers water to customers!

At Cal Water Reliability Runs Deep — but during this time, Steve is digging even deeper for his community.

Thank you to our essential workers!

Thank you to our essential workers who are continuing to deliver the high-quality water and reliable water service that we all depend on. Whether it’s washing our hands, washing our clothes or feeding our family, our workers deliver the water that keeps us going every single day.

At Cal Water Reliability Runs Deep — but during this time, our essential workers are digging even deeper for the communities they serve.

More COVID-19 information