New Customer Service Phone Number

To better serve our customers, Cal Water has launched a Call Center with a new, easy-to-remember, toll-free customer service phone number: (855) CAL-WATER. The California-based Call Center, consisting of top-notch customer service professionals already serving Cal Water districts throughout the state, is designed to minimize wait times and satisfy customers on the first call. Our local Customer Center is still open during normal business hours for in-person service.