Los Altos Drought Information

As of December 14, 2021, the Los Altos District is in Stage 2 of Cal Water’s Water Shortage Contingency Plan. Stage 2 restrictions include additional outdoor watering limits and increased water waste penalties.

Cal Water filed its application to move into Stage 2 with the California Public Utilities Commission (CPUC) in October and held a public meeting in November to help educate residents and businesses about new irrigation restrictions, water waste penalties, and programs to help reduce water use.

Outdoor landscape irrigation became limited to two days per week as follows, between 6 p.m. and 8 a.m.:

  • Addresses ending with an odd number: Tuesday and Saturday
  • Addresses ending with an even number or with no street number: Wednesday and Sunday

Please remember that penalties for violating the prohibited uses of water have also doubled. Some of the common restrictions include:

  • All leaks, breaks, or other malfunctions in a customer’s plumbing fixtures and/or irrigation system must be repaired within five business days of written notification by Cal Water.
  • Vehicles may only be washed with a hose that has a shutoff nozzle or similar device.
  • Water may not be used on driveways or sidewalks, unless for health and safety purposes.
  • No watering of outdoor landscapes may occur during and within 48 hours after measurable rainfall.
  • Restaurants may only serve water upon request, and hotels and motels must provide guests with the option of not having towels and linens laundered daily.

“We have been preparing for these increasingly serious drought conditions, and Stage 2 of our Water Shortage Contingency Plan helps us conserve while continuing to support our customers and provide quality, service, and value to them,” said Dawn Smithson, Los Altos District Manager. “We offer Los Altos customers a variety of conservation programs and encourage them to take advantage of these resources to help save water every day.”

Cal Water’s industry-leading conservation programs include:

  • Lawn-to-garden rebate of $3 per square foot of lawn removed and replaced with low-water-use landscaping
  • Spray-to-drip rebate of $0.50 per square foot of landscaping converted from standard spray irrigation to a drip system
  • Rebates on high-efficiency appliances and devices, with certain rebates recently doubled
  • A free smart landscape tune-up program that includes an irrigation system evaluation along with installation of efficient devices and repair of most irrigation leaks
  • A free residential conservation kit that includes a garden hose nozzle with shutoff valve, high-efficiency showerheads, faucet aerators, and more for residential customers

More conservation programs, details, and a full list of the prohibited uses of water can be found in the conservation section.