Electronic Bill Presentment and Payment eliminates paper bills, which is good for the environment.
Payment Options
Cal Water offers a number of options for paying your water bill.
Pay Online
Enrolling in Cal Water's Electronic Bill Presentment and Payment will eliminate paper bills and help preserve our environment. By enrolling in the Auto-Payment feature (recurring payments), your payments will be automatically deducted from your bank account or Visa* credit or debit card. Billing and payment histories are available online 24 hours per day, 7 days per week.
Automatic Payment Service (APS)
APS automatically pays your water bill by deducting the amount owed from your checking or savings account each month. Contact your local Customer Center for more information about APS or print an application form.
Pay by Phone
You can also pay your Cal Water bill over the phone using your bank account or Visa* credit or debit card by calling 1-866-734-0743 (toll free).
Pay in Person
Or, you can pay Cal Water bills in person at your local Customer Center or at designated drop boxes or Western Union pay stations in your community (there is a $1 service charge to pay through Western Union). The address of your Customer Center and the location of pay stations (if available) can be found on the Your District page.
*At the present time, Cal Water accepts only Visa credit or debit card payments. This is because Visa has reduced its transaction fee to Cal Water, which enables us to accept credit or debit card payments without charging you a fee. We will evaluate the cost-effectiveness of this payment option over a 12-month period to determine whether it can be offered on a permanent basis.